Faculty Affairs Support Specialist

Position Announcement

Provide specialized support services to the Associate Provost for Faculty Affairs and faculty and staff members within the Office of Faculty Affairs, such as Faculty Life, the Research Office, etc. Maintains records, budgets, databases, and assists the Associate Provost, faculty and staff members with a variety of administrative functions relating to the smooth operation of the Office of Faculty Affairs. Resolve non-routine problems in a thorough and timely manner;

use discretion and identify who to go to in order to resolve issues and complete tasks. This position provides an opportunity to be engaged in an innovative, collaborative working environment focused on improving effective, efficient, and active faculty and student learning. Additional information about the Office of Faculty Affairs can be found online at (Use the "Apply for this Job" box below)..

• Support the Associate Provost, faculty, and staff members with administrative support, including but not limited to scheduling of workshops and rooms, tracking budgets and other financial data, managing and communicating with onboarding faculty, placing maintenance requests, taking minutes at meetings, etc.
• Assist in screening/routing telephone calls, receiving messages, and directing faculty, staff, students, and visitors to the proper offices.
• Prepare and track office and university forms and processes as needed.
• Assist in maintaining websites and social media applications.
• Assist the Associate Provost, directors, faculty, and staff members of organizations within the Office of Faculty Affairs in tracking project progress and ensure deadlines are met, tracking grants awarded to faculty and staff members, policy development/revisions, developing new programs, etc.
• Support processes and procedures for effective faculty recruiting, onboarding, mentoring, retaining, and offboarding.
• Maintain and oversee inventories of equipment and supplies.
• Research and gather information for projects.
• Under the guidance of the Associate Provost and directors within the Office of Faculty Affairs, hire, train, and supervise part-time clerical staff within the department.
• Assist employees with office set-up, scheduling of classrooms/conference rooms on the university's scheduling system, scheduling/catering for events, assisting in planning conferences, etc.
• Learn and apply emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
• Provide support for the faculty information system that the university uses to manage and organize information related to the academic faculty. Duties include developing a deep understanding of the software features, addressing questions from faculty, maintain records within the software, and other support as needed.
• Provide support for administering the course evaluation system that the university uses to administer student surveys. Duties include developing a deep understanding of the software features, provide customer support for faculty questions and concerns, update and maintain reports, provide support in building surveys, and other support as needed.
• Perform other duties as assigned.

• Associate's degree or equivalent required;
  Bachelor's degree preferred.
• At least two years office experience required; experience working in higher education or specific administrative support staff experience preferred.
• Strong interpersonal skills with an ability to learn quickly, be creative, work independently, set priorities, and meet deadlines.
• Must be well organized and able to function well in a changing environment with several organizations for which to provide administrative support services. Enjoy the administrative challenges of working with a number of programs or initiatives as well as be attentive to detail.
• Ability to interact with administrators, faculty, staff, and students at all levels while in a fast-paced, evolving environment, remaining proactive and efficient, with a high level of professionalism and confidentiality.
• Demonstrated ability to develop and maintain financial records, budgets, and various databases.
• Strong computer skills in word processing, spreadsheets, desktop publishing, library and web-based research, updating and maintain websites and social media applications, and email;
  Google application experience and experience in using a Learning Management System preferred.
• Excellent written and oral communication skills; demonstrated ability of English grammar, punctuation, and correspondence forms.
• Demonstrated ability to perform general office practices and procedures including office machines, inventory, ordering, etc.
• Excellent customer service and support-oriented skills in interactions with administrators, faculty, staff, and students.

POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time non-exempt staff (overtime-eligible) position. Annual salary of $36,500-$38,500 depending on qualifications and experience. Desired…