Retail Supervisor

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The Retail Supervisor is responsible for the management of effective and efficient execution of retail merchandising, reset and remodel projects, and sales activities in a designated territory. This includes ensuring the quality and capacity of CROSSMARK services through training and development of team members, and hands‑on involvement to ensure projects are completed timely and within budget.

• Interview, hire, manage, train and engage a team that executes projects to the standards expected of clients and customers.
• Ensure quality execution by conducting in‑store audits and assisting with completion of projects to meet client expectations.
• Direct and assist with the project work as needed, which may consist of reading and understanding planograms, unloading trucks, installing fixtures, and operating equipment and merchandising aids.
• Strategically organize and plan the work techniques, equipment and materials, and team members’ schedules prior to commencement of projects, and exercise independent judgment and discretion when modifications to the plan are needed.
• Set, convey and manage project expectations among customers and team members, evaluate team member’s performance, and provide counseling, coaching and constructive feedback to ensure quality execution.
• Professional, effective, and continual interpersonal, nonverbal, written and oral communication with customers and team members.
• Demonstrate comprehensive knowledge of and ability to use technology, and hardware and software tools.

• Bachelor’s Degree (B.A.) from a four‑year college or university – preferred
• One to two years of related retail experience and/or training
• Equivalent combination of education and experience.

• Regularly required to stand and walk
• Use hands and fingers to handle and feel; reach with hands and arms
• Talk and hear; stoop, kneel, crouch, climb and balance
• The employee is regularly required to lift up to 25 pounds and occasionally up to 60 pounds from floor to waist or chest high

• Removing items from the shelf
• Moving shelves
• Building fixtures
• Reorganizing products according to the planogram provided
• Replacing shelf tags
• Filling in new products and retrieving additional stock when necessary

This position has direct supervisory responsibilities with approximately 10–100 employees.

Office and field environment; extensive local travel may be required.

English is the primary language skill; bilingual skills may be required based on business necessity.

CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and food service agencies reimagining the way people connect with brands at every point in their shopping journey.

At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most—in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data‑driven insights.

We value our people by recognizing everyday wins and fostering a supportive, collaborative environment—both in person and online. Here, achievements are celebrated, work‑life balance is prioritized, and everyone feels valued. Diversity is our strength—it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact  Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E‑Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E‑Verify and your right to work. Employer Resources (e‑verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $43,888.00 – $48,000.00

Company: Crossmark Inc.

Req : 12524

Mid‑Senior level

Full‑time

Sales and Business Development

Industries: Business Consulting and Services