General Manager In Training - St Cloud, MN

General Manager In Training - St Cloud, MN

Join to apply for the General Manager In Training - St Cloud, MN role at Shopko Optical
.

This pay range is provided by Shopko Optical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.00 / hr – $26.60 / hr

It all starts in our centers, where our dedicated team members combine state‑of‑the‑art technology, exceptional eye care, and hometown Midwestern values to deliver high‑quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on‑the‑job training and certification opportunities.

Assist the General Manager in the day‑to‑day operations of the store. Perform store functions including dispensing of eyewear, patient care, setting performance goals, and delivering financial performance. Under the direction of the General Manager, assist with hiring, training, coaching, and performance management of the store team. Lead team in General Manager’s absence.

• Competitive wages and sales incentives
• Competitive time‑off package including vacation pay, volunteer time, paid holidays, and a personal day
• Sick pay—eligible teammates accrue sick‑/safe leave per state law
• Health & wellbeing benefits: medical, life, dental, vision, short‑ & long‑term disability
• Voluntary/cafeteria offerings
• Employee assistance program
• On‑the‑job training & certification
• Teammate recognition program

• Lead team to execute merchandise, operational, and customer service strategies to deliver planned sales, gross margin, and financial results
• Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
• Act with urgency to complete tasks and respond to patients and customers
• Drive optical initiatives through team by planning and scheduling appropriately
• Identify opportunities to grow business
• Develop business plans and follow up on actions to drive profitable sales

• Assist with hiring, developing, training, and managing teammate performance
• Assist with store scheduling
• Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
• Communicate effectively with team to ensure knowledge of company initiatives, processes, and key teammate information

• Provide and continuously model excellent customer service in all customer interactions
• Partner with General Manager to provide appropriate direction and feedback to the team related to customer service
• Dispense eyewear according to professional standards
• Partner with General Manager to perform key‑carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

• Act on feedback from General Manager and Regional/Market Manager toward continuous improvement and preparation for future General Manager openings

• ABO/Shopko OCE certification required
• High school graduate or equivalent
• Optician experience desired
• Supervisory experience with strong customer service focus (preferably in an optical store or retail setting)
• Able to analyze and solve issues of varied scope; able to act decisively to implement solutions
• Solid organizational and planning skills
• Able to continuously monitor progress in relation to goal attainment
• Able to analyze financial data, recognize opportunities for improvement and formulate plans to address
• Able to set impactful goals and motivate team to deliver results
• Able to multi‑task and remain flexible in an ever‑changing environment
• Demonstrate commitment to provide great customer service
• Solid computer knowledge to include Microsoft Office Suite of programs

• Ability to effectively communicate at all levels within the organization through written and two‑way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand…