Multi-Unit Team Leader

Overview

Join to apply for the Multi-Unit Team Leader role at H&R Block
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Our Company:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next.

This multi-year roadmap focuses on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Provide leadership over three H&R Block tax offices and lead customer-centric teams to accelerate seasonal tax business.
• Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices.
• Start with a flexible part-time schedule in the fall; transition to full-time January to April, including evening and weekend hours as needed.
• Work in-person (not remote).
• Travel between offices as required.

• People management experience with the ability to grow and develop associates.
• Ability to execute growth plans and lead toward a growth culture.
• Strong decision-making and judgment in a fast-paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Computer proficiency with MS Office.
• Bachelor’s degree in a related field, or a high school diploma with equivalent experience.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

• Multi-unit people management experience in retail, restaurant, banking, or related industry.

We invest in our people by supporting total well-being. Benefits can help associates plan for health, wellbeing, and financial wellness.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings, Employee Stock Purchase Plan (eligibility may apply).
• Details at

We are committed to a Connected Culture where trust, care, and connections help everyone belong as part of a larger team. You will work in an exceptional environment recognized on Best Companies lists and be supported by colleagues focused on growth and collaboration. H&R Block is an equal opportunity employer.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits as described by company policy.

• $15.00 - $40.00/Hour

• Full-time

• Job Function:
  Information Technology
• Industry: Retail

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