Bank Systems Administrator

Full Time St. Cloud, Mn Posted on 1/14/2026

At Falcon National Bank, we are passionate about helping our customers and the communities where we live and work. This is accomplished by finding talented individuals who share in our Mission of building life-long relationships, our Vision of growth and success, and our Values of high integrity and reliable execution. Falcon National Bank is currently looking for a Bank Systems Administrator to join the team.

What’s In It For You?

We’re proud to offer a variety of benefits to support the health and well-being of our full-time employees, including:

• Company Sponsored Life Insurance and Short-Term Disability
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA), Limited Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) options.
• Paid Company Holidays and Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• Voluntary Life Insurance and Long-Term Disability
• Employee Assistance Program (EAP)
• Supplemental Benefit Options

Job Overview:Reporting to the Chief Operations Officer (COO), the Bank Systems Administrator is a key role within the Operations Department. The primary responsibility is to provide support for the Core and ancillary banking systems to ensure that our Bank Systems are providing solutions to the business as well as being fully utilized. This position also serves as a liaison between IT and various departments to facilitate the implementation of business requirements related to the core banking systems.

This includes serving as a technical resource during the discovery, testing, change management, and post-implementation support phases of projects. This role will also be responsible for technical support on change management and process improvement opportunities, as well as other duties to support the overall operations of Falcon National Bank.

• Administration and oversight of day-to-day configuration, support, maintenance, reporting, and overall improvement of Bank Core and ancillary banking systems to include Online Banking Platform and Document Storage Program
• Identify and resolve end user problems in an effective and timely manner
• Identify and assist in implementation of processes that will streamline and automate processes
• Collaborate with Information Technology and business units to deliver integrated, seamless banking experiences
• Ensure all core systems activities align with applicable regulatory requirements and internal compliance frameworks
• Monitor system performance and user feedback to proactively identify and address opportunities for optimization
• Implement and complete core, online banking and ancillary software upgrades
• Maintain effective relationships with Fiserv and internal customers regarding service, maintenance and performance of core applications with hardware/software
• Implement upgrades/patches on the bank core systems. Communicate appropriate changes to affected personnel
• Research, implement, test, and review new products and features
• Coordinate IRS reporting/EOM/EOQ/EOY reports and files
• Create and maintain reports for various departments
• Case Management
• Facilitate Change Management Program

REQUIRED SKILLS

• Strong interpersonal and communication skills
• Impeccable organizational skills
• Self-motivated and self-directed
• Ability to work closely with a senior management team
• Excellent analytical and creative problem- solving skills
• Able to consult with vendors, clients and project teams effectively
• Excellent analytical, judgment, mathematical, and research skills with the ability to understand and solve complex problems
• Excellent attention to detail and accuracy
• Ability to maintain relationships and reporting requirements with multiple lines of business
• Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, Teams, and Share Point
• Fiserv DNA and Laser Pro experience preferred

Minimum Qualifications

• Bachelor's degree in finance, business administration, or other business-related degree;
• Minimum of four years of related experience at a bank or other financial institution;
  Or equivalent combination of education and experience is required.
• Experience in Application Management, Testing, Project Management, Change Management, and Release Management
• Demonstrated knowledge of banking core business process and operations

Pay Range: $80k-105k year. Starting pay is determined based on several factors, which can include the candidate’s experience, qualifications, skills, and geographic area.

Falcon National Bank is an equal-opportunity employer.All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.