Manager, Food Safety Program - GSC

Job Summary

The Manager, Food Safety Program (FSPM) is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through the implementation of field‑level risk‑based preventive controls for the Distribution segment at one to four Sysco Operating Sites.

Sites are assigned to FSPMs based on risk and complexity.

Key responsibilities include overseeing implementation of policies, procedures, programs, and training; leading product recall execution; managing regulatory inspections; supporting Global Food Safety Initiative and customer audits; and partnering with site, regional, and market stakeholders to enhance continuous improvement of food safety KPIs.

• Execute all GSC food safety strategies, policies, and procedures, maintaining open communication with related departments to identify hazards and improvement opportunities.
• Develop, receive approval, and implement non‑standard SOPs to comply with local, state, or provincial regulations.
• Provide data to support reporting on operating site food safety compliance and overall performance against food safety KPIs.
• Ensure compliance with applicable federal, state, provincial, and local regulations, including FDA Seafood HACCP, FSMA Preventive Controls, FSVP, and others.
• Lead the execution of the food safety preventive controls program, including HACCP plans, pre‑requisite programs, policies, and specific SOPs.
• Manage and lead Sysco’s participation in the Global Food Safety Initiative and audits by BRC, independent third parties, and customers.
• Act as the site’s primary contact during regulatory authority inspections and defend Sysco’s preventive food safety controls plan to regulatory bodies.
• Coordinate rapid response to non‑compliance findings, document corrections, and collaborate with GSC FSQA and Regulatory & Technical Services.
• Follow up on food safety complaints from customers and communicate resolutions internally and externally.
• Oversee the product recall process, ensuring timely communication and execution.
• Lead the implementation of the site‑level food safety culture program, including culture assessments and action plans.
• Ensure all relevant personnel are trained in food safety via the GSC online training platform.
• Oversee execution of the site‑level sanitation program, maintaining facility cleanliness and sanitation standards.
• Audit food safety practices across internal and third‑party sites to ensure compliance with preventive controls and regulations.
• Maintain all documentation and verification requirements per Sysco policies and regulatory requirements.

High School or GED Equivalent. A combination of education and experience may be considered, provided the candidate has demonstrated technical proficiency in food safety, food microbiology, food chemistry, animal science, biology, food defense, bacteriology, food processing technologies, and food regulations & policy.

Associate or bachelor’s degree in Food Science, Animal Science, Biological Science or related.

• Minimum 5 years of experience in Distribution Center Food Service Operations, Food Safety QA/QC, R&D, Food Production/Operations, Supply Chain, or related discipline.
• Internal Sysco candidates must have a minimum of three years Sysco experience.
• Knowledge of product traceability.
• HACCP, Serv Safe, FDA Preventive Controls Qualified Individual certification preferred.
• Understanding of food safety regulations, laws, and best practices from FDA, USDA, CFIA, and state/provincial/local entities.
• Basic knowledge of food microbiology, food safety, and food defense.

Valid driver’s license; certifications in Food Safety, HACCP and Good Manufacturing Practices (GMP).

HACCP, Serv Safe, FDA Preventive Controls Qualified Individual certification preferred.

• Intrinsic capabilities: independent work, high integrity, adaptability, curiosity, and influence skills.
• Relationship building:…