Assistant Director of Admissions - RN

CenterPointe Hospital is a premier 150-bed behavioral health hospital located in St. Charles, Missouri, providing compassionate, evidence-based care to adults, senior adults, and adolescents struggling with mental health and substance use disorders. Our comprehensive continuum of care includes acute inpatient treatment, residential programming, outpatient services, detoxification, and specialized programs designed to meet diverse patient needs in a supportive, healing environment.

We are seeking an experienced Assistant Director of Admissions to lead and support the facility’s admissions operations and ensure efficient, patient-focused access to care. In this leadership role, you will direct daily admissions activities, develop and implement revenue-generating strategies, and oversee crisis triage, evaluation, intake, and admission processes. You’ll provide strong guidance and supervision to the admissions team, collaborate with referral sources and internal partners, and support quality assurance and improvement efforts that promote timely and appropriate patient placement.

The ideal candidate brings healthcare admissions experience, operational leadership, clinical knowledge, and a commitment to delivering exceptional service while maintaining compliance with laws and regulations.

Assist the Director of the facility in admissions activities by driving the admissions process, developing, implementing and maintaining revenue-generating strategies.

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Assist in implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
• Assign/distribute scheduled evaluations, intake or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services. Assist in the hiring decisions for Admissions Department personnel, provide orientation, in- service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure and assist that department is up to date on and compliant with new laws and regulations. Recruit, train and supervise staff.
• Work with the Director in managing the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.
• Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base.

• Perform other functions and tasks as assigned.

• Master’s Degree in Human Services Field preferred with three plus years’ experience healthcare related admissions, CAC or CADC with a minimum of three years in the substance abuse treatment field.
• Two- three years of work experience in Management/Supervisor of Admissions in a substance abuse treatment facility preferred.

• May require LCSW, LMHC by the state for this position or CAC/CADC, where required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.