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Call Center Representative

Job in Saint Charles, St. Charles County, Missouri, 63301, USA
Listing for: Senior Health Solutions
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Sales
    Bilingual
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below

Company Overview

Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.

Job Summary

As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment.

This is not a remote position.

Responsibilities

Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.

Qualifications and Skills
  • Pleasant phone voice with good customer service skills
  • Good computer and keyboarding skills
  • Previous Call Center experience a plus (not required)
  • Outgoing and energetic attitude
  • Active Listening Skills giving full attention to what clients are saying, taking time to understand themit points that are being made, and not interrupting at inappropriate times.
  • Ability to multitask
  • Excellent problem‑solving skills
  • Benefits and Per رفتار
    • Uncapped Bonus and Commission
    • 26% of our Licensed Advisors are Top Producers with an annual wage of 100k – 150k+
    • 21% of our Licensed Advisors have an annual wage of 60k – 85k
    • Renewals begin after 13 months, adding more potential income.
    • Health Insurance available after 60 days
    • 401k with a partial company match
    • Monday through Friday, occasional Saturdays, NO SUNDAYS
    • All training paid
    • Surprise Incentives throughout the year
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