Administrative Support Assistant

Position Overview

The Family Support Division (FSD), Child Support Office is seeking candidates to fill an Administrative Support Assistant position. This position will be located in St. Charles County/St. Charles based at 3737 Truman Blvd., St. Charles, MO.

• Type, utilizing a computer keyboard and word processing software, and edit a variety of material, frequently involving technical or specialized terminology; transcribe from dictating equipment.
• Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules or procedures.
• Organize and coordinate workflow; establish priorities and deadlines; review work for accuracy, timeliness, and conformance with procedures and processes.
• Train, mentor, and advise other clerical as needed.
• Review documents for accuracy, completeness and compliance.
• Compose correspondence involving some interpretation and application of established policies and procedures; maintain correspondence, case and report files.
• Establish and maintain complex filing systems; prepare and/or oversee the preparation of records for storage and/or archiving.
• Perform, review, and verify complex computations involving the application of rules and regulations.
• Enter, update, and/or retrieve information in automated systems; maintain spreadsheets and databases; utilize various software packages in the performance of duties.
• Perform general office duties such as data entry and answering switchboard.
• Other duties as assigned.

Three or more years of experience in clerical or general office support work; and possession of a high school diploma or a GED certificate.

( Training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related area may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours, or 480 clock hours, for one year.)

( Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

Preferred experience:

1 year computer technology experience.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time‑of‑service pay).

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

FSD.Personnel.gov