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Cannabis Advisor

Job in St. Charles, Saint Charles, Kane County, Illinois, 60174, USA
Listing for: Verano
Full Time position
Listed on 2026-01-14
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: FT Cannabis Advisor
Location: St. Charles

FT Cannabis Advisor – Verano

Join to apply for the FT Cannabis Advisor role at Verano
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Job Summary

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Key Responsibilities
  • Possess a positive attitude while greeting customers and patients.
  • Be an advocate of cannabis customer care.
  • Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
  • Build rapport with regular patients/customers to promote repeat business.
  • Work well with others in a fast-paced, dynamic retail environment.
  • Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
  • Be open to continued, on-going cannabis education and training.
  • Provide support to managers and other Cannabis Advisors as needed.
  • Maintain a clean, organized, and sanitize workstation/store front.
  • Ensure accuracy of online orders before pick-up.
  • Understand and apply detailed compliance regulations as required by local and state laws.
  • Stock, merchandise, and replenish displays of regulated and unregulated inventory.
  • Complete transactions at the POS and ensure the state monitored inventory system (METRC, Bio Track, etc.) accurately updates the amount of product available.
  • Responsible for other duties as assigned.
Minimum Qualifications
  • High School Diploma or equivalent.
  • 1-2 years of retail or hospitality experience.
  • Must be 21 years of age and comply with all local, state, and company regulations.
  • Required to undergo a criminal background check and appropriate state badging.
  • Desire to learn about cannabinoids, terpenes and product application/consumption methods.
  • Ability to use office equipment (computers and printers) and associated software such as Word, Excel, email.
  • Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required include hearing in the normal audio range with or without correction.

Specific vision abilities required include close observation and the ability to adjust focus.

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other

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