Specialist, Administrative​/Clerical

What We Need

Corpay is currently looking to hire a Relocation Specialist within our ALE division. This position falls under our lodging line of business and is located in St. Charles, IL. In this role, you will seek and secure temporary housing for displaced Insurance Policyholders and their families by building relationships and providing exemplary customer service. This is a great opportunity if you are looking for a challenging role with unlimited earning potential while serving families in need.

As a Relocation Specialist, you will be expected to work in an office/hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in location office set up
• Company-issued equipment
• Formal, hands‑on training

The responsibilities of the role will include:

• Assessing housing needs and locating available long‑term housing for displaced policyholders and their families, including factors such as pets, distance, accessibility, and policy limits, among others.
• Displaying empathy, care, and compassion while building rapport with policyholders throughout the relocation process.
• Coordinating all logistics for families, including move‑in, furniture delivery, utility set‑up, and security deposits.
• Coordinating support and approvals on behalf of the family, working directly with internal and external teams to source appropriate housing in a timely manner.
• Working with property management teams, landlords, and customers to resolve any issues following move‑in.
• Negotiating short‑term leases with property management companies and landlords.
• Managing all necessary paperwork and detailed documentation to finalize the family’s relocation and support their needs through the process.
• Maintaining policyholder files with continued updates and changes.

• College degree preferred.
• Two plus years of job‑related experience preferred.
• Computer proficiency in Microsoft Office Excel, Word, and Outlook.
• Customer database experience is a plus.
• Excellent verbal & written communication skills, highly organized, strong problem‑solving skills, ability to multitask, and team player.
• Attention to detail and accuracy are critical skills for this position.
• Exhibits strong business acumen and sound judgment.
• Able to establish and maintain healthy working relationships among team members in the course of work.
• Self‑driven and motivated towards meeting personal and organizational goals.

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

• This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets.
  
  At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $38,000-$39,500, plus monthly incentive.
• For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.