Residential Skills Lead

Location:

St. V's - Admin, One St. Vincent Drive, San Rafael, CA 94903, USA

Salary: $28.00 per hour

Location:
Onsite 5 days a week

The Residential Life Skills Lead (RLSL) provides trauma‑informed, housing‑first leadership and oversight to the Residential Life Skills Specialists Team supporting Transitional Age Youth (TAY), ages 18–24, who are homeless or at risk of homelessness in Marin County. This role operates in partnership with Marin County Department of Health and Human Services within Marin’s Transitional Housing Program model. The RLSL helps create an environment where young adults experience safety, connection, empowerment, and hope;

staff receive reflective supervision, guidance, and consistent support. The role blends staff supervision, residential operations, quality assurance, and hands‑on support during crises to ensure a healthy, safe, and emotionally attuned residential environment.

• Safety & Trust:
  Maintain predictable, emotionally safe environments and support staff responses that reduce stress and build trust.
• Clear, Calm Communication:
  Model transparency, consistency, and respectful, regulated communication.
• Young Adult Voice & Choice:
  Promote meaningful choice, shared decision‑making, and active listening.
• Curiosity Over Punishment:
  Guide staff toward restorative, non‑punitive, problem‑solving responses.
• Emotional Regulation Support:
  Model grounding and co‑regulation while coaching staff to respond with empathy and presence.
• Strengths‑Based Practice:
  Recognize resilience and progress and ensure dignity‑affirming, neutral documentation.
• Cultural Humility:
  Affirm identities, promote inclusion, and engage in ongoing learning and self‑reflection.
• Reflective Leadership:
  Participate in reflective supervision and foster collaboration and continuous improvement.

• Oversight of Residential Common Area (Milieu) & 24/7 Support Model:
  Maintain staffing schedules, oversee shift handovers, support daily routines, house meetings, safety checks, and community‑building.
• Program Operations, Safety, & Contract Compliance:
  Ensure county contract and agency requirements are met; oversee emergency protocols and incident escalation procedures; review and approve incident reports; ensure timely funder notifications.
• Monitoring, Evaluation, & Quality Assurance:
  Review monthly data, recommend program improvements, participate in contractor monitoring visits, audits, and quality improvement efforts.
• Young Adult‑Centered Team
  
  Collaboration:
  
  Facilitate communication between staff, clinicians, housing case managers, and partners; promote warm handoffs and coordinated support.
• Crisis Management Leadership:
  Provide calm, trauma‑informed leadership during crises; support staff in de‑escalation and grounding; participate in post‑incident debriefs.
• Staff Training & Professional Development:
  Participate in ongoing training; oversee onboarding of Residential Life Skills Specialists; promote reflective practice, self‑care, and staff wellness.
• Relationship‑Building & Young Adult Empowerment:
  Cultivate a community where young adults feel respected and empowered; model communication strategies that strengthen trust and inclusion.
• Other responsibilities may be assigned or reassigned at any time.

• Bachelor’s Degree preferred.
• 1–3 years’ experience within residential and/or community‑based services for youth.
• 1–3 years of experience supervising staff.
• Ability to teach independent living skills.
• Must possess a valid driver’s license.

• Understanding of the needs of unhoused young adults or youth.
• Ability to supervise others and display healthy leadership skills.
• Strong grounding in trauma‑informed, healing‑centered, culturally responsive practice.
• Ability to remain calm and attuned during crises.
• Strong communication, documentation, and organizational skills.
• Ability to coach and supervise staff through reflective practice.
• Cultural humility and ability to work effectively with diverse populations.
• Bilingual English/Spanish strongly preferred.
• Consistent with supporting agency policies, philosophy, and ethics.
• Ability to…