Front Desk Agent

Front Desk Agent

As a bFront Desk Agentb, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience.

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s bCulture of Excellenceb

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with bPay Activeb
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

Our bBe Excellent cultureb is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is bthe best management companyb I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which bsuccessful career paths can start anywhereb on the org chart. bYou control your destinyb, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.