Accounts Receivable Specialist - Collections

Accounts Receivable Specialist - Collections

Join to apply for the Accounts Receivable Specialist - Collections role at Ring Power Cat

• Facilitates past due invoice collections on customer accounts.
• Maintains consistency in customer payment receipt by contacting customers on past due invoices, disputes, etc.
• Obtains and emails invoice copies to customers, as requested.
• Researches and processes customer claims of invoice payment.
• Answers accounts receivable phone inquiries and follows up.
• Calls and/or emails correspondence to customers as necessary in order to update accounts.
• Reviews and monitors assigned accounts and all applicable collection reports.
• Provides timely follow-up on payment arrangements.
• Performs other duties as assigned.

• Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
• Job Specific
  
  Skills:
  
  Demonstrates the required depth and mastery of knowledge and skill identified in the LMS and other applicable sources; applies job-specific knowledge to resolve challenges in the workplace. Refer to LMS for requirements.
• Communication:
  Uses active listening, clear communication, and feedback to verify understanding; keeps others informed to avoid surprises.
• Interpersonal Skill:
  Builds positive relationships; handles challenging situations with discretion; knows when to escalate issues.
• Negotiating:
  Understands others' interests; uses facts and knowledge to reach mutually agreeable solutions while maintaining relationships.
• Information Gathering:
  Identifies information needed for analysis; ensures accuracy; documents sources and organizes information.
• Planning and Organizing:
  Creates realistic schedules, tracks progress, identifies tasks and resources, and adjusts plans as needed.
• Takes Initiative:
  Resolves issues proactively; makes timely decisions in difficult or ambiguous situations.
• Customer Oriented:
  Focuses on satisfying external/internal customers; responds promptly and positively to concerns.
• Fostering Teamwork:
  Listens to others, supports ideas, and works toward solutions acceptable to the team.

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout Florida, with facilities in Tampa, Orlando, and Pompano, and eight facilities outside of Florida in The Carolinas, Georgia, Texas & Tennessee. Ring Power is committed to customer service and continuous training to ensure satisfaction after the sale.

Currently, more than 2,300 employees at 20+ locations work to provide high-quality construction equipment and responsive service.

• Formal
  
  Education:
  
  High School diploma or GED
• Experience: 1-2 years

• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Proficient in Word, Excel, and Microsoft applications.
• 1 year minimum of business-to-business collection.

• Strong communication and problem-solving skills.
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with urgency.

• Job requirements occasionally change requiring retraining to stay current every 3-5 years.
• Problem solving and creativity are required within well-established boundaries; autonomy allows discretionary decision-making within parameters.

• Stress:
  Regular exposure to workplace stresses (20-80%).
• Work Schedule:
  
  Regular business hours with rare exceptions.
• Organizational Impact:
  Performance has considerable immediate impact on department objectives.
• Supervisory Responsibility:
  No subordinates; may work independently or as part of a team.
• Physical Demands:
  Various activities with listed exposure levels (NA/O/F/C) and specific tasks such as reaching, standing, talking, etc., with weight considerations as noted.
• Environmental Conditions:
  
  Ranges from inside conditions to outdoor conditions depending on task; typical protective measures apply.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

• Entry level

• Full-time

• Accounting/Auditing and Finance

• Machinery Manufacturing