Retail Store Management Trainee

Position Overview

Store Manager Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience. Pay rate: $17.00 to $25.00 per hour.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available from day 2 of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• Unlimited commission potential above hourly base rate.
• Vacation: 1 week after 6 months, an additional week after 1 year, and 2 weeks on each anniversary thereafter. 120 hours after 5 years.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after 5 years.
• Employee discounts from day one of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after 6 months of employment.
• Access to First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for day-to-day store operations, promoting a positive environment, developing

Store employees, recruiting and retaining talent, maximizing financial goals, and managing customer relations/satisfaction. The position partners with the Store Manager to lead the team and set the store’s tone for a customer-centric environment.

Responsibilities include analyzing store financial statements to meet goals, supporting asset protection, promoting the business, and targeting new customer acquisitions. Employees work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay varies by location, qualifications, and experience.

• Foster a customer-centric environment and address customer issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company channels.
• Open/close the store, manage cash drawers, and protect assets.
• Ensure asset protection through inventory control and procedures.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability with clear goals.
• Maintain operating standards per First Cash expectations.
• Monitor loan qualification and buying processes to preserve value and integrity.
• Complete assigned tasks and participate in self-development training.
• Communicate store mission and profit objectives to employees.
• Maintain product knowledge and serve as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds; capable of extended periods of standing, walking, and other physical tasks in accordance with laws.
• Demonstrated ability to supervise others; ability to work with firearms and become firearms certified.
• Store Manager Trainee will work 45+ hours per week; hours vary by business needs.
• High School Diploma, GED, or equivalent experience; multi-location work flexibility; POS and office equipment proficiency.
• Analytical, detail-oriented, and able to multi-task in a fast-paced environment.
• Cash handling experience required; strong work ethic and business sense.
• Eligible to work legally in the United States; bilingual applicants are encouraged to apply.

Commission Plan Information:
The commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details are provided during the interview process. Arbitration may be required for disputes. Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by Net Spend with applicable restrictions and fees.

First Cash 401K is available to employees 21+.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of protected characteristics. Reasonable accommodations will be provided for qualified individuals with disabilities.

Submission of your application confirms opt-in to receive communications from the First Cash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe from messages or emails at any time. See  for details.