Customer Service Rep; North Saginaw Boulevard

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? Domino's Pizza offers flexible shifts, including part-time or full-time roles, with opportunities to work around school, social activities, or another job. This position is suitable for those seeking extra cash or a primary role in a fast-paced pizza environment.

We are searching for qualified customer service reps with personality and people skills. We are growing quickly, offering opportunities for advancement that may lead to management or franchise ownership, depending on your goals and performance.

Many team members began as delivery drivers and advanced to roles such as General Manager or Franchise owner. Pathways may include customer service to management or corporate operations opportunities.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. We strive to create an environment where every team member can reach their highest potential regardless of differences.

We take pride in our team members and in Domino’s Pizza. Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first.

• You must be 16 years of age or older.
• General duties for all store team members: operate all equipment; stock ingredients; prepare product; receive and process telephone orders; take inventory and complete paperwork; clean equipment and facility daily.
• Training: orientation and on-the-job training provided.
• Communication
  
  Skills:
  
  ability to comprehend and give written instructions; ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Essential Functions/
  
  Skills:
  
  basic math (add/subtract/multiply/divide) and monetary change; verbal, writing, and telephone skills to take and process orders; eye-hand coordination; ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks.
• In-store temperatures range from 36°F (cooler) to 90°F and above in some areas.
• Fumes from food odors and cornmeal dust.
• Cramped quarters (including walk-in cooler) and hot surfaces/tools up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Sensing:
  Talking and hearing on telephone; near/mid-range vision for in-store tasks; depth perception; differentiating hot and cold surfaces.
• Temperaments:
  Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, interact with people, analyze data, and make decisions.

PHYSICAL REQUIREMENTS

• Standing for most tasks; walking for short distances; shifting between standing and light sitting as needed.
• Carrying and lifting: cases weighing up to 50 pounds; dough trays and supplies; maneuvering with carts and dollies.
• Pushing/pulling, reaching, stooping/bending, crouching/squatting, and occasional climbing or stair use for price changes, cleaning, and maintenance.
• Manual dexterity and eye-hand coordination for dough shaping, ingredient handling, and tool use (pizza cutters, peels, etc.).

Note:

This description reflects the current job scope and may be adjusted to align with business needs and applicable laws.