Senior Warehouse Operations Manager CPG

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

We are a fast-growing, emerging pasta brand with a highly motivated team and a strong culture of ownership and operational excellence. As we expand across Amazon, DTC, Costco, UNFI, KeHE, and major national retailers, we are seeking a Warehouse Operations leader who thrives in a dynamic environment and takes full accountability for warehouse performance, logistics planning, compliance, and multi‑channel fulfillment.

The Senior Warehouse Operations Manager oversees all warehouse operations, fulfillment processes, logistics execution, and inventory accuracy. This role requires a tech‑savvy, process‑driven leader with strong operational instincts, experience in the Food & Beverage/CPG sector, and an ability to manage high‑volume shipments while staying compliant with corporate customer requirements.

• Lead, train, and motivate the warehouse team with accountability and high performance.
• Oversee receiving, storage, picking, packing, outbound shipments, and workflow optimization.
• Maintain a safe, organized, and audit‑ready warehouse environment.

• Manage all fulfillment through Ship Station, Shopify, and Amazon Seller Central (FBM + FBA prep).
• Ensure proper labeling, routing, packaging, and documentation for each shipment.
• Maintain FBA compliance, carton labeling, pallet build standards, and workflow accuracy.

• Maintain full compliance with retail/distributor requirements to avoid chargebacks and penalties.
• Follow CHEP palletizing procedures and retailer‑specific pallet standards.
• Ensure routing guides, ASN accuracy, delivery appointments, and labeling specs are followed.

• Serve as point of contact for retailer and distributor vendor portals such as EDI.
• Manage documentation, certifications, routing, delivery appointments, and compliance tasks.
• Keep all required data and documents updated for retailers and distributors.

• Plan and schedule LTL, FTL, parcel, and distributor shipments nationwide.
• Maintain relationships with carriers and freight brokers.
• Manage FOB pickups, delivered shipments, exceptions, and freight claims.

• Plan and lead repack work (2‑packs, 4‑packs, custom builds).
• Order and manage packaging materials.
• Oversee staffing, timelines, and SOPs for all repack operations.
• Ensure quality control on finished goods.

• Maintain >99% inventory accuracy.
• Run cycle counts and implement process controls.
• Ensure clean data flow with Quick Books Enterprise or future WMS.

• Write and refine SOPs for logistics, repack, and warehouse processes.
• Track KPIs and report operational performance.
• Lead the transition to a modern, digitized warehouse operation.

• 3–5+ years in warehouse leadership (Food & Beverage/CPG required).
• Experience with UNFI, KeHE, Costco, Walmart, or Amazon FBA/FBM.
• Hands‑on knowledge of CHEP palletizing and retailer‑specific pallet rules.
• Strong LTL/FTL logistics planning experience.
• Experience with vendor portals and EDI environments.
• Proficiency with Ship Station, Shopify, Amazon Seller Central.
• Experience with import/export logistics is a strong plus.
• Experience working with 3PL partners is a strong plus.

• Tech‑savvy and quick to learn new systems.
• Strong leadership, communication, and accountability.
• Process‑oriented with excellent planning abilities.
• Strong problem‑solving and analytical skills.
• Ability to work under pressure and manage shifting priorities.

• Ability to lift up to 40 lbs.
• Ability to stand/walk during warehouse functions.

Salary commensurate with experience!

• Healthcare, dental, and vision coverage
• 401(k) plan
• Above‑average PTO
• A motivated, high‑performance team
• A culture of ownership and growth