Security Officer

Summary

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.

• (35%) Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol
• (30%) Responds to all calls received from the public, hospital staff, and the security dispatcher
• (15%) Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
• (10%) Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).
• (10%) Responds to hospital emergency overhead pages as determined by security dispatch.
• OTHER
  
  DUTIES AND RESPONSIBILITIES:
  • Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
  • Answers all calls for assistance, received on the security emergency phone line or facilities help line.
  • Creates a maintenance work order for all calls received on the facilities help line.
  • Enters information from maintenance job logs and work orders into the TMS application.
  • Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
  • Assists with helicopter flight operations, secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
  • Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur at facility property.
  • Enforces parking policy, as directed.
  • Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager. Responds to all panic alarms located throughout the facility.
  • Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the "Above Ceiling Access Permit" permit.
  • Writes reports as required by policies.
  • Follows all departmental and medical center policies and procedures.
• My Michigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• An employee may be required to participate in further learning opportunities offered by My Michigan Health.

• Credential: BLS:
  Basic Life Support –
  Equivalent
  
  Experience:
  
  Within 3 months of hire or transfer
• Credential: TEAM ADVANCED:
  Techniques for Effective Aggression Mgt –
  Equivalent
  
  Experience:
  
  Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
• Credential: DMVCHECK: DMV Record Check –
  Essential: true
• Credential: CPL:
  Concealed Pistol License –
  Essential: true

• Education: High School Diploma

• EXPERIENCE, TRAINING AND
  
  SKILLS:
  
  
  • Interpersonal skills needed to communicate successfully with individuals and groups.
  • Ability to interact with people at all levels to communicate information in a clear and understandable manner.
• PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL
  
  WORKING CONDITIONS:
  
  
  • Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
  • Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
  • Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
  • Overall vision and hearing is necessary with or without assisted device(s).
  • Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
  • Some exposure to blood borne pathogens and other potentially infectious material. Must follow My Michigan Health blood borne pathogen and TB testing as required.
  • Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
  • Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
  • Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
• Equivalent Experience and Other Comments (Education)