AMI Technician

Summary

Under limited supervision, this position is responsible for operation and maintenance of the Advanced Metering Infrastructure (AMI), such as troubleshooting, repairing, and replacing water, electric and gas meters, flex net components and other parts associated with the utility meter. A technician in this classification will be required to analyze and interpret data using various electronic devices and software programs.

• Coordinate with Business Services activities related to AMI
• Perform electronic transfer of data to/from meter reading equipment and provide accurate meter reads to the Business Services department to ensure accurate billing
• Perform flow and pressure test on meters to determine flow
• Operate a mobile handheld Trimble computer/data collector, laptop computer, a remote meter-reading device, two‑way radio, meter box finding equipment and GPS equipment
• Prepare and maintain records of activities, including meter reads, and compile reports as requested by utilizing all database systems
• Identify and respond to meter errors on daily exception reports
• Respond to customer inquiries/problems, including high utility usage and use of the customer portal
• Connect and disconnect utilities services based on work orders processed through Business Services
• Install, remove, replace and register meters and smart points as needed for Water, Gas, and Electric utility services
• Perform other related duties as assigned

• High School diploma or equivalent GED certificate
• Valid State of Arizona Driver’s License

This position is subject to drug and alcohol testing as outlined in Department of Transportation (Use the "Apply for this Job" box below). Code of Federal Regulations (CFR) Part 199 for the Pipeline and Hazardous Materials Safety Administration (PHMSA).

• Knowledge of intermediate use of Microsoft Operating Systems and Applications (e.g., Windows 7, Office 365, Outlook, Excel, Word)
• Ability to communicate orally and in written form
• Ability to understand and follow oral and written directions
• Ability to resolve and troubleshoot customer inquiries and/or problems

• Skill in interpreting and applying relevant City, State and Federal statutes, ordinances, codes, rules and regulations governing the utility system
• Knowledge of geography and street locations within the City
• Skill in performing minor repairs to meters and other mechanical equipment

• Work performed indoors and outdoors, subject to driving to conduct work, seasonal heat, and cold and extreme weather conditions
• Subject to dust, odors, dirt, oil/grease and vapors
• Subject to sitting and/or walking for extended periods of time, pushing or pulling, bending at the waist, stooping, kneeling, crouching or working on hands and knees, and lifting and carrying objects weighing up to 50 pounds