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PC​/LAN Technician

Job in Safford, Graham County, Arizona, 85546, USA
Listing for: Kaav, Inc.
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Seeking a C2C candidate located in the specified area.

Role & Responsibilities
  • Must have a current AZ Driver's license with a good driving record - 39 month review will be conducted.
  • This is NOT a remote or telecommuting position. Successful candidate must report to the Duty Post every morning at 8:00 am.
  • Must be able to achieve an ACJIS Certification and pass an Arizona Criminal Justice Investigation with fingerprint and Criminal background check.
  • Position requires ACJIS Certification (Arizona Criminal Justice Information System) is provided by ADOT and is the full background check with fingerprinting, then the candidate is required to pass a written test in order to work on our ADOT Enforcement Officers (our ADOT Police for the Public) devices.
  • Position will require extensive daily travel. Resources will need to have the ability to drive to various locations throughout Northern/Southern/Central Arizona as needed using ADOT Vehicle. Infrequently, travel with possible overnight stays within AZ may be required for training and coverage purposes.
  • The PCLAN technician role within ADOT's (Arizona Department of Transportation) is the face of ITG (Information Technology Group) These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.
Duties Include:

Server
  • Support, Desktop support, support customers on the ADOT network; fix
  • computer related problems; troubleshoot hardware problems; research and
  • implement potential solutions; support agency's warranty and non-warranty
  • computer and printer repair work; and assist with assigned project tasks.
  • Ensures compliance with standards for systems software and documentation.
  • Teach customers how to use PC related software and hardware. Implements
  • software patches, security fixes, and tests and validates modified system
  • configurations. Install and configure PC hardware, software and peripherals.
  • Assist with major deployments of hardware and software. Monitors system
  • reliability and availability. Attend section staff meetings. Complete mandatory
  • training classes and other classes as assigned. Travel between sites to
  • accomplish tasks. Perform preventive maintenance on hardware and software
  • packages to include client and server platforms. Teach new staff members
  • how to troubleshoot problems, setup and install, network related hardware,
  • software and other peripherals. This position will require daily travel to work
  • sites
Qualifications & Educational Requirements
  • General working knowledge of infrastructure technologies and in-house
  • developed applications utilized in the enterprise
  • Ticketing and Department operating procedures
  • Knowledge of Microsoft products including operating systems and Office
  • Knowledge of Google Suite
  • Computer hardware configuration and repair knowledge
  • Knowledge of Ethernet network topology to assist with troubleshooting
  • network issues
  • Knowledge of IT infrastructure industry standards and best practices
  • Advanced troubleshooting skills
  • Problem definition and alternative analysis skills
  • Experience with Active Directory
  • Experience with Windows 10
  • Experience with Server 2008 and Server 2012 engineering
  • Experience with Backup solutions
  • Time Reporting
  • MS System Center Operations Manager 2012 R2
  • Minimum 4 years of current working experience in an IT field
  • Must have a current AZ Driver's license with a good driving record
  • Associate/Bachelor degree in a related field is preferred
Skills
  • Strong customer service skills
  • Excellent interpersonal, written and oral communication skills
  • Advanced troubleshooting and problem solving skills
  • Excellent self-organization and time management skills
  • Ability to work collaboratively in teams and across organizations
  • Ability to synthesize feedback and adjust plans accordingly
  • Ability to develop and write technical documentation
  • Ability to evaluate and test emerging technologies
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively me
  • Position is 100% onsite
Required Skills :
Desktop Support

Basic Qualification :

Additional Skills :

Background Check :
No

Drug Screen :
No
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