Training Worker I​/II

Overview

Position Information

This position involves providing employability services to eligible applicants of local social service agencies; applying program regulations and procedures; assessing employment potential and barriers; identifying needs for social and health services with referrals; maintaining participant records and generating reports in an automated system; determining eligibility for public assistance programs through interactive interviewing and fact gathering; and performing related duties as required.

Note on applicants
:
If you are using education to qualify, please include copies of transcripts, degrees, and/or certifications. Foreign degrees must have a U.S. Equivalency Report. Failure to submit may disqualify your application. Applicants should indicate in the supplemental question section if they are interested in a bilingual position. Minimum qualifications must be met, and candidates must be successful in the interview process.

If selected for a bilingual position, candidates must receive a qualifying proficiency score on the Employment and Training Worker I/II bilingual certification examination(s) administered by MSS.

Important: This series includes Employment & Training Worker I and Employment & Training Worker II positions with progression expectations and distinctions explained in the bullet points below.

• Employment & Training Worker I:
  Entry/trainee level with in-service training; as skills develop, greater independence is expected; promotion to Worker II after one year of satisfactory performance.
• Employment & Training Worker II
  :
  Journey level; fully qualified; capable of initiating independent contact with employers and service providers; typically advanced from Worker I or with prior related experience.

The Employment & Training Worker II is distinguished from the Worker III; the Employment & Training Worker Series focuses on employability services rather than provision of social services, different from the Eligibility Worker Series and the Integrated Case Worker Series.

• Interviews and evaluates eligible program participants  employability to assist participants in achieving self-sufficient employment.
• Administers and interprets vocational measurement tests.
• Assesses clients  employment and education history; identifies skills, abilities and barriers; develops goals and plans; provides career guidance; provides labor market information; and, when appropriate, refers clients to education and training opportunities.
• May refer clients to other services such as substance abuse or domestic violence programs; conducts orientation workshops.
• Reads, comprehends and applies regulations, rules, policies and procedures; explains these to clients and the public.
• Maintains contacts with regional employers and training providers; conducts ongoing research to identify opportunities.
• Completes and processes disbursement of funds for authorized supportive services (e.g., childcare and transportation).
• Operates a computer and automated system to enter and retrieve data, manage cases and generate reports.
• Maintains regular contact with clients to monitor progress toward employment goals and program compliance.
• Documents evidence of non-compliance and follows sanction procedures.
• Performs clerical duties related to organizing, scheduling, filing and case management.
• Establishes and maintains cooperative working relationships with program participants, staff, and stakeholders.

Positions also responsible for determining eligibility for public assistance programs and may perform additional duties as listed.

• Knowledge Of
  :
  Goals of employment preparation and training programs; career counseling techniques; labor market trends; program resources; local socio-economic conditions; cultural awareness; computer terminology.
• Ability To
  :
  Conduct successful employment interviews; gather and evaluate data; prepare required reports; use fact-finding and interviewing techniques; manage caseloads to meet deadlines; understand and explain complex regulations; communicate clearly in writing and speech; work with diverse populations; assess barriers and…