Survivors of Trafficking Case Worker

Position title:

Survivors of Human Trafficking Caseworker

Reports to:

Program Director, Survivors of Human Trafficking

Classification:
Full‑time, non‑exempt

Supervises others:
No

Salary: $20.67 - $25.83 hourly

Location:

95825 Sacramento

Opening Doors, Inc., envisions a world in which migrants and refugees lead lives of joy and belonging, embraced by welcoming communities. Our mission is to enrich communities by supporting immigrants, refugees, and survivors of trafficking on their path toward stability, self‑sufficiency, and belonging.

• Rising Together:
  We are in this together and depend on each other.
• Honoring Dignity:
  We recognize and honor everyone’s strength and inherent dignity.
• Embracing Courage:
  We do the right thing, even when the path is uncertain.
• Seeking Joy:
  We take time to be together, celebrating our diverse cultures and recognizing our victories.

Opening Doors began in 1993 as a small refugee resettlement agency, and today serves 2,000 clients per year across our 5 program areas:
Refugee Programs, Human Trafficking Programs, Immigration Legal Services, Health Programs and Economic Prosperity Programs.

The ideal candidate is organized, proactive and solution‑oriented, detail oriented, and has strong communication skills. They will have the ability to work effectively in multicultural work environments, showing respect and sensitivity for cultural differences, and will be passionate about Opening Doors’ mission.

• Perform case management services for client survivors of human trafficking including prescreen, intake, assessment, transportation, safety, and crisis support.
• Assist survivors of human trafficking clients to obtain public benefits, medical care, counseling, legal services, identification, police reports, housing, employment, financial assistance, and any other social and medical services.
• Assist in urgent, emergency, and non‑emergency calls/response from victims of human trafficking.
• Assist with the welcome house safe haven: support with resident needs, general housekeeping and tidying, room and facility inspection, and more.
• Assist with grant reporting to funders of the Survivors of Human Trafficking program.
• Assist and complete Safe at Home applications with clients and community members.
• Perform administrative support services and perform other program or agency‑related duties or special projects as directed.
• Maintain complete and accurate records of clients and services provided.
• Gather and compile data for progress reports.
• Assist with tracking the expenses of clients and consultants, in compliance with existing client and program budgets.
• In coordination with the Program Manager, represent Opening Doors’ Survivors of Human Trafficking Program at outreach events and community anti‑trafficking groups.
• Participate in ongoing trainings and meetings to stay current on best practices, trends and developments related to human trafficking.
• Interpret and translate as appropriate/needed.
• Maintain confidentiality of all records, reports, and other materials relating to survivors of trafficking.
• Maintain an environment that enhances a positive self‑image of Opening Doors’ clients and staff, and preserves human dignity.

• Familiarity with case management in social or human services related fields.
• Computer skills including Microsoft Office programs and online databases.
• Effective communication skills.
• Must have strong customer service skills.
• Capable of dealing with frequent change, delays, or unexpected events.
• Detailed and thorough in completing work tasks.
• Demonstrated ability to work effectively in multicultural work environments.
• Work with integrity and ethics.
• Can easily identify and resolve problems in a timely manner.
• Ability to manage multiple priorities.
• Strong organizational skills.
• Possession of a valid driver’s license and vehicle insurance.
• Fluent in another language, preferably Spanish.

• Demonstrated experience in a social or human service related field.
• Exceptional computer skills including Microsoft Office programs and online databases.
• Effective communication skills in one or more of the following…