Kitchen Manager
Job in
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Natural Foods Cooperative, Inc.
Full Time
position
Listed on 2026-01-29
Job specializations:
-
Retail
Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
Description
POSITION SUMMARY
The Kitchen Manager is responsible for the production of exceptional quality food products, creating an efficient and positive work environment that upholds co-op standards, and providing consistently phenomenal customer service. This position upholds the co-op’s standards through effectively developing and supporting their team, implementing efficient and productive systems, demonstrating stellar leadership, and being accountable for the financial performance of the department, all in a manner that demonstrates the values of Sacramento Natural Foods
Co-op and the co-operative identity.
DEPARTMENT Food Service
FLSA STATUS Exempt
REPORTS TO Assistant Store Manager
SUPERVISES Assistant Kitchen Managers, Prep Cooks, Dishwasher & Prep Cooks
ESSENTIAL DUTIES AND RESPONSIBILITIES Uphold all Co-op policies, procedures, and expectations.Customer ExperienceEnsure the department operates effectively and efficiently; facilitate day-to-day operation and guarantee performance standards are met, and that employees consistently work towards their ideal and peak performance.Exceed our customers’ expectations for service and provide a welcoming environment for all people and all diverse backgrounds, in accordance with the Co-op’s customer service standards.Model, provide, and ensure customers receive prompt, friendly, and courteous services in a professional manner that markets our cooperative advantage.Maintain a calm and friendly demeanor with all customers and in all situations.Department ResponsibilitiesProduce a customer experience that is competitive and engaging for individuals of diverse backgrounds.Create a productive, friendly, and fun working environment.Develop and maintain beautiful, clean, and full displays of merchandise.Ensure attractive and accurate signage throughout the department.Ensure compliance with weights and measures, food safety, and security laws and regulations.Oversee equipment cleanliness and preventative maintenance programs.Ensure high quality and consistency of all kitchen products.Create and develop high-quality menu items for the grab & go, bakery, and buffet.Ensure effective procurement and production procedures for the Kitchen.Oversee and audit inventories of product, tools, and equipment.Stay abreast of new products and new technology within the industry.Promptly and accurately complete all administrative responsibilities.Plan, audit, and update department programs.Managerial DutiesSet departmental goals with the Food Service Manager and support teams to achieve them.Design and monitor effective training programs for all positions in Food Service and Kitchen, including excellent customer service, and keeping clean, orderly, and neat work areas and displays.Ensure regular and timely evaluations of all department staff.Model supportive and participatory leadership qualities to promote team building.Set clear expectations for performance and hold staff accountable for achieving those standardsTreat staff with consistency and fairness.Create and post a weekly department schedule for the Café department.Ensure prompt and effective communication within the department.Financial AccountabilityEstablish annual departmental budgets to include sales, gross margin, labor cost (%), and net profit.Monitor and ensure labor and margin ranges comply with the approved budget.Monitor and ensure direct and indirect expenses comply with the approved budget.Understand equations, reports, and financial terms used in the Co-op’s grocery retail management systems.Other DutiesLead department inventory counts, storewide cleaning, and other projects as needed.Attend meetings and events as requested.Ensure equipment repair and maintenance is communicated to appropriate personnel and make adjustments until the equipment has been improved.Maintain working knowledge of and ability to perform all duties of direct reports.Adhere to department dress code.Demonstrate support for the cooperative values and principles daily.Compile information and contribute to reports as needed.Perform other duties and work in other departments as assigned.Know and uphold the Co-op Manager General…
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