Bakery/Deli Clerk
Listed on 2026-01-27
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
ResponsibilitiesEssential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with fresh products in correct portions to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review 'sell by' dates, and take appropriate actions.
- Use kitchen equipment properly and safely.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with store promotions and product knowledge.
- Maintain inventory and stock conditions, noting discrepancies.
- Ensure proper temperature maintenance in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and promote trust among associates.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and report repairs needed.
- Notify management of accidents or unsafe conditions.
- Work cooperatively in a high-paced, stressful environment.
- Manage conflicts professionally and ethically.
- Follow directions and assist customers, including minors, individuals with special needs, and seniors.
- Perform all essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler’s permit upon employment
Experience:
- Customer service skills
- Experience in bakery or deli roles is helpful
- Retail experience
Based in Northern California, Foods Co. merged with The Kroger Company in 1998. We serve customers in 20 stores across Northern California. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for customers and employees alike.
What You’ll Receive From UsComprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.
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