Senior Sales Engineer - Retail; Remote Northern California

Remote Work:
Yes

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Knowledge/Expertise

• Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
• Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
• Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Managerial Skills - Often leads others in their development; provides input to policies and practices
• Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
• Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs

Solution Complexity/Strategic Thinking

• Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g unique applications of existing technologies) that are used across the business in similar situations
• Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
• Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved

Freedom to Act

• Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
• Takes Direction From - Manager and Business Unit Directors

Customer Interface

• Role - Often leads semi-formal teams or significant portions of a large permanent team
• Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
• Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
• Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers

Accountability

• Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
• Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
• Types of Projects - Moderately complex deals with a few large, complex deals
• Strategic Impact for Zebra - High in near term; medium in mid-term

Minimum requirements:

• Bachelor’s or equivalent experience
• 5 + years in a related technical pre-sales role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer)
• Demonstrated experience communicating with B2B customers/ experience working in a customer-facing environment
• Must reside in the US. Preferential consideration will be given to applicants that reside in Northern California as the bulk of the accounts are in Northern California/Pacific Northwest. 50% travel to be expected.

Preferred qualifications:

• In-depth knowledge of hardware and software
• Must be both sales and technically savvy, but with strong customer facing skills pertaining to driving new & innovative solutions and facilitating problem resolution when required
• Experience with in the Retail vertical
• Experience translating customer problems and goals into detailed technical solutions

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workp We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

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