Director of Facilities & Maintenance

Overview

The Director of Facilities & Maintenance oversees all agency facilities, maintenance operations, vendor management, and capital improvement projects across Volunteers of America Northern California and Northern Nevada (VOA-NCNN). This position ensures properties are safe, compliant, efficient, and aligned with the organization’s mission and regulatory requirements. The Director coordinates program requirements with other operational areas and has overall responsibility for the supervision, development and motivation of staff.

• Strategic Oversight
  • Develop and execute a comprehensive facilities and maintenance strategy across all VOA-NCNN sites.
  • Ensure compliance with OSHA, ADA, CARF, and federal/state/local building codes.
  • Conduct agency-wide Property Condition Assessments (PCA) and Capital Needs Assessments (CNA) annually, prioritizing repairs and improvements.
• Operations & Maintenance
  • Oversee daily maintenance operations, preventive maintenance scheduling, and emergency response.
  • Manage all vendor relationships for maintenance, custodial, landscaping, security, and construction-related contracts.
  • Coordinate inspections, repair work, and facility modifications; ensure timely and high-quality completion.
• Capital Planning & Budgeting
  • Collaborate with the CFO to prepare and manage capital budgets, maintenance reserves, and long-term replacement planning.
  • Provide cost estimates and ROI analyses for major projects.
  • Ensure all maintenance and repair expenditures align with budget allocations and funding restrictions.
  • Develop and maintain an annual (5 year) Deferred Maintenance Schedule
• Team Leadership
  • Supervise maintenance staff and coordinate training, work order prioritization, and performance reviews.
  • Maintain working relationships with program leadership.
  • Foster a service-oriented culture that emphasizes safety, accountability, and responsiveness.
• Compliance & Documentation
  • Maintain facility documentation, inspection reports, and warranty records.
  • Ensure proper documentation of all PCA/CNA assessments, service tickets, and contractor reports.
  • Oversee regulatory compliance requirements for all programs and properties.
• Technology & Reporting
  • Utilize the Microsoft Teams Service Desk system for tracking maintenance tickets.
  • Develop KPI reports (response times, completion rates, capital forecasting) for leadership review.
  • Weekly status update to CFO and COO to maintain transparency of objectives, challenges, and deliverables during the week.
  • Ensure compliance with federal, state, and local regulations.

• Bachelor’s degree in Facilities Management, Construction Management, or related field (preferred).
• 5–10 years of experience managing multi-site facilities or maintenance operations, including 3+ years in a leadership role.
• Demonstrated expertise in property condition and capital needs assessments.
• Familiarity with property management software, Microsoft 365, and project management tools.
• Strong organizational, communication, and leadership skills.
• Requires CPR and first aid training within ninety (90) days of employment, re-certification as necessary.
• Must have a valid California driver’s license and the ability to meet the organization’s insurance carrier guidelines are required.

SALARY RANGE: $,000

Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities to help strengthen the talent management capacity of the social impact sector.

Continue reading our about our commitment at