IT Student Assistant

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. For more information, visit:

Are you looking for a career with the State of California FTB and interested in being an IT Student Assistant? Then this job is for you! The IT Student works in a learning capacity while providing operational and technical support to the Enterprise Monitoring Team. The student will support daily monitoring operations for Information Technology (IT) applications, services, and infrastructure. The student assists in detecting, identifying, documenting and triaging system alerts, defects, and incidents and escalating issues to appropriate technical teams for resolution.

The Student Assistant will gain exposure to Enterprise-wide systems, monitoring tools, automation processes, and operational workflows.

About the Technology Services Division (TSD): the mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals.

Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We’d love to talk to you! Before applying, read through these step‑by‑step instructions to apply, or contact us at  Please include the job control (JC) number and the position title in the subject line.

Additional positions may become available (RPA).

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You will find additional information about the job in the Duty Statement.

Job Code #: JC-510693

Position #(s):

-XXX

Working Title:

IT Student Assistant

Classification: STUDENT ASSISTANT

Salary ranges: $3,167.00 - $3,480.00 A; $3,389.00 - $3,724.00 B; $3,623.00 - $3,988.00 C; $3,878.00 - $4,268.00

D. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
Multiple

Work Location:

Sacramento County

Telework:
Hybrid

Job Type: Student Assistant

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Pursuing a degree in Computer Science, Information Technology, or a closely related technical field
• Experience in Microsoft Suite (Outlook, Excel, PowerPoint, Visio, Teams)
• Basic understanding of computer systems, operating systems and networking fundamentals
• Foundational knowledge of at least one scripting or programming language (Python, Power Shell or similar)
• Strong analytical and problem‑solving skills
• Effective written and verbal communication skills
• Ability to work collaboratively in a team environment while managing assigned tasks independently
• Strong documentation skills, including the ability to clearly record technical steps and configuration changes

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:

Human Resources Contact:

Classification & Hiring Unit:

Hiring Unit Contact:
Attn:

Lisa Weatherford

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office:

California Relay Service: (TTY), (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 3/16/2026