Technical Writer

Overview

The Technical Writer is responsible for creating, editing, and delivering high-quality documentation that translates complex technical information into clear, concise, and easy-to-understand materials for internal and external audiences. This role supports organizational operations by producing a wide.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Research, write, edit, and produce technical documentation such as system manuals, user guides, standard operating procedures (SOPs), and other deliverables.
• Convert complex technical concepts into user-friendly language tailored to the target audience.
• Develop supporting assets, including diagrams, graphics, and charts, to enhance content readability and comprehension.
• Partner with engineers, developers, SMEs, and project managers to gather input and ensure accuracy of technical content.
• Participate in document reviews and incorporate feedback from stakeholders to refine content.
• Act as a communication bridge between technical and non-technical teams to ensure alignment.
• Contribute to the development of government proposals, compliance documentation, and contractual responses (e.g., RFPs, RFQs, RFIs).
• Write, organize, and format technical sections of proposals to ensure clarity, compliance, and persuasiveness.
• Draft technical reports, meeting minutes, and progress documentation as required by project milestones.
• Proofread and edit documentation for grammar, punctuation, consistency, and adherence to style guides.
• Ensure all deliverables comply with organizational policies, industry standards, and any applicable regulations (e.g., FAR requirements, Section 508 accessibility standards).
• Maintain version control of documents and ensure updates are distributed appropriately.
• Establish and maintain documentation templates, standards, and style guidelines.
• Suggest improvements to document development processes and practices to enhance efficiency.
• Stay updated on trends in technical writing and incorporate best practices into deliverables.
• Organize and manage documentation repositories, ensuring materials are stored, updated, and retrievable.
• Implement content management systems to streamline documentation workflows.
• Track document changes and manage revisions to ensure deliverables remain current.
• Other duties as assigned.

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order.

Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Bachelor’s-level degree from a recognized college or university. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.
• If no degree is obtained, 6 years of experience is required.
• A minimum of two (2) years of experience performing IT technical writing. Experience can include being in a position as a specialist or research assistant in a technical field.
• A minimum of three (3) years of experience and expert-level skill in developing technical documentation.
• A minimum of two (2) years of experience in supporting the development of Request for Proposal (RFP) solicitations, Request for Information (RFI) solicitations, and other solicitation documents for IT projects.

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Strong customer service skills.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Ability to analyze systems and…