SAP Workforce Management/EAM Functional Analyst
Listed on 2026-02-28
-
IT/Tech
Systems Analyst, IT Consultant, Data Engineer, IT Business Analyst
SAP Workforce Management / EAM Functional Analyst ()
Location: Remote
Duration: 12 months
Role
Description:
Support enterprise work management operations as part of the CCS+WM stream, handling, monitoring, triage, and routine ticket resolution tied to enterprise work management.
- Participate in production support inbox monitoring for enterprise work management, triage tickets, resolve routine issues, and route complex issues.
- Support SAP PM/EAM-related functional work (explicitly in-scope) as needed.
- Produce and maintain runbooks/SOPs for monitoring and repeatable fixes (all activities ticketed).
- 5+ years of SAP EAM/PM or work management functional experience in production support.
- Strong triage mindset: validate ticket completeness, reproduce issues, identify workaround vs permanent fix.
- Experience with operational monitoring and reporting.
- Utility-sector work management experience.
- Familiarity with UIQ monitoring/reporting workflows (SMUD references UIQ monitoring tasks).
- Experience collaborating with IS-U/CRM functional teams and integrations.
Estrada Consulting, Inc. (ECI) delivers technology-enabled services and solutions to clients all over the USA and British Columbia. We provide system integration, custom application development, data warehouse and business intelligence, project management, custom reporting solutions and consulting services to mid-size and large enterprises in all major industries. The Company headquarters is in Sacramento, California, and was established in year 2000. Visit to learn about our projects, managed services, awards and certifications delivering value for a range of businesses and government agencies.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).