Education Analyst

Overview

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

Do you thrive in bringing the best out of others? Do you excel in maturing successful and motivating programs that are key to the department's success in embracing new and key existing technologies? Do you crave a dynamic environment where you play a pivotal role in educating the enterprise on emerging technologies, delivering innovative solutions to challenging business problems, and promoting EA's mission to connect people to technology?

If these things excite you, the Education and Professional Services Section needs you!

In this analyst position, the focus is on providing analysis and practical education on existing and emerging technical capabilities that align with the strategic design and function of FTB’s current and future business processes and technology solutions. This includes solving business problems through technology while educating the customer and technical teams on the technology, continually moving the department towards our “To Be” state via service delivery engagements and education opportunities.

We are looking for candidates that possess skills in continual program improvement, possess strong organization skills, understand department technologies, have solid business and technical writing, are open to learning our processes and emerging technologies, and love working with business and IT customers in support of growing and managing a strong and effective Enterprise Architecture program and Chief Technologist Office.

• Provide analysis and practical education on existing and emerging technical capabilities aligned with strategic design and business processes.
• Support service delivery engagements and education opportunities to move the department toward its desired future state.
• Assist in continual program improvement, documentation, and communication with business and IT stakeholders.

• Experience conducting formal training, mentoring, and creating educational materials.
• Experience fostering collaboration and communication, including presenting information (virtually and in-person) to multiple levels of users, customers, or other stakeholders.
• Experience developing artifacts such as educational documentation, user guides, diagrams, roadmaps, user stories, or other agile methodology documentation.
• Experience working with general purpose programming languages such as Python, SQL, Java, PySpark, DAX.
• Experience working with cloud solutions such as Azure, Databricks, and AWS.
• Experience working with Low Code Application Platforms (LCAP) such as Power Apps, Pega, and Power
  
  BI.
• Experience participating in agile teams.
• Experience with independently learning and applying emerging technologies to solve identified problems.
• Strong communication, interpersonal, and decision-making skills.
• Knowledge of FTB business programs, operations, processes, and principles.

• Additional Positions May Become Available (eRPA ).
• Position Details:
  Job Code #: JC-504158;
  Position #(s):
  
  -XXX.
• Working Title:
  
  Education Analyst
• Classification: INFORMATION TECHNOLOGY ASSOCIATE
• Salary Range (varies by tier): $4,935.00 - $6,614.00; $5,424.00 - $7,270.00; $5,930.00 - $7,947.00; $6,521.00 - $8,740.00
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• Number of Positions:
  Multiple
• Work Location:
  
  Sacramento County
• Telework:
  Hybrid
• Job Type: Permanent, Full Time

In addition to evaluating each candidate's relative ability, the following factors will provide the basis for competitively evaluating each candidate. Include all relevant experience and education that demonstrate how you meet the Minimum Qualifications and Alternate Range Placement on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement.

We encourage…