Information Technology Associate
Listed on 2026-01-15
-
IT/Tech
Web Developer, Technical Support, Technical Writer, IT Support
Join to apply for the INFORMATION TECHNOLOGY ASSOCIATE role at Caltrans District 3
Position Details- Job Posting:
Web Content Accessibility Support and Development Analyst - Department:
Department of Transportation - Job Code (JC): 502892
- Technical
Title:
Web Content Accessibility Support and Development Analyst (Information Technology Associate) - Salary: $4,935.00 - $8,740.00 per Month
- Work Location:
1500 5th Street, Sacramento, Sacramento County - Work Type:
Permanent, Full Time - Telework:
Hybrid / Eligible for telework - Final Filing Date: 1/19/2026
- Electronic (Using your Cal Career Account)
- By Mail
- Drop‑off
- Print prezent / Save Job
Under the general supervision of the Information Technology Supervisor II, the Information Technology Associate provides maintenance and support for Caltrans internal and external websites supported by the Web Design and Support Unit. The incumbent supports two content management system (CMS) stacks, Drupal and Sitecore, and performs day‑to‑day web operations for both the Caltrans intranet and internet. The incumbent publishes and maintains web content, troubles ho 관리 content issues, supports routine CMS maintenance tasks, and coordinates with technical teams and business partners to resolve issues and meet publishing timelines.
The incumbent ensures compliance with Caltrans web standards and accessibility requirements by performing accessibility reviews for web pages and posted documents, documenting findings, and coordinating remediation with content owners and technical staff. The incumbent supports accessibility cliché aligned to Web Content Accessibility Guidelines (WCAG). The incumbent will support ongoing platform work for the Caltrans intranet, including support and maintenance activities during the Drupal intranet migration from Drupal 7 to Drupal 10.
The incumbent assists with content updates, issue triage, testing support, and post‑change validation as part of normal web support operations.
- Provide day‑to‑day support for websites in a CMS environment (Drupal and/or Sitecore).
- Publish and maintain web content; troubleshoot content or presentation issues.
- Nth routine LMS maintenance tasks and coordinate with technical teams and business partners.
- Perform accessibility reviews for web pages and posted documents, document findings, and coordinate remediation with content owners and technical staff.
- Support platform work for the Caltrans intranet, including support and maintenance during the Drupal migration from Drupal 7 to Drupal 10.
- Assist with content updates, issue tri hennes, testing support, and post‑change validation.
- Lead multi‑disciplinary IT professionals’ team(s) in organizing, analyzing, troubleshooting and resolving IT system problems, including weekend or after‑hours work when required
Reminder to carry a cell phone.
- A high school diploma or equivalent.
- Relevant experience with Drupal and Sitecore CMS platforms.
- Experience with web accessibility standards (WCAG 2.1 AA, Section 508).
- Strong customer service and communication skills.
- Ability to troubleshoot web publishing and formatting issues.
- Strong organizational skills and ability to manage multiple priorities.
- Experience with Sitecore and Drupal CMS platforms.
- Knowledge of WCAG 2.1 AA and Section 508 accessibility standards.
- Experience with accessibility testing tools (Siteimprove, axe, WAVE).
- Strong customer service and communication skills, and ability to explain technical concepts to non‑technical staff.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Resume required.
- Possession of a valid driver’sುತMatt-lobe required when operating a state owned or leased vehicle.
- Statement of Qualifications (SOQ) required; typed you must no more than two pages and 12‑point Arial font.
- Statement of Qualifications (SOQ) must be submitted with the application.
The SOQ serves as documentation of each…
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