Program Manager, Platform

Program Manager, Qualtrics/Employee Experience Platform

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients and is enabled by a culture that encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. We are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount and Fair
360. If you're as passionate about your future as we are, join our team.

• Lead the end-to-end delivery of Qualtrics‑based surveys, including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX (Engagement, Lifecycle, and 360), while ensuring compliance with data privacy and security standards.
• Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables.
• Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, while regularly updating senior leadership on program status, risks, and outcomes.
• Develop reporting frameworks and dashboards that track engagement and program impact.
• Identify and implement opportunities for automation and integration with HR systems such as Workday and Service Now, while establishing governance frameworks and best practices for effective survey lifecycle management.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

• Minimum five years of recent experience in program management within HR Tech or a related domain.
• Bachelor's degree from an accredited college or university in HR, business, or five years of relevant work experience. PMP or Agile and Qualtrics certifications preferred. Minimum of a high school diploma or GED required.
• Strong knowledge of employee experience frameworks and HR analytics.
• Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, and 360) – survey logic, workflows, dashboards.
• Familiarity with APIs, Webhooks, and integrations (Salesforce, Jira, BI tools).
• Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
• Strong leadership, stakeholder management, organization, and communication skills. Ability to manage multiple projects in a fast‑paced environment.
• Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants:
Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including the responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary ranges for this position can be viewed here:
Pay Transparency.