Catering Lead

Catering Lead

Flynn Panera is a franchisee of Panera Bread, part of the Flynn Group, the world’s largest franchise operator. We serve local communities across the country with high‑quality catering and sales expertise.

As a Catering Lead, you will connect with customers, manage catering orders, and grow the catering business. This role offers a path to grow your catering and sales skills, and potentially advance within Panera.

Minimum Wage up to $20/hour plus tips. Competitive hourly rate including tips, flexible schedules, meal discounts, health benefits, and paid sick leave.

• Process, prepare and deliver orders to clients.
• Assist in organizing a team of employees to execute large catering orders.
• Provide excellent customer service by following up with customers after an order is complete.
• Manage existing accounts to ensure ongoing repeat catering sales.
• Work closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business.
• Create a targeted game plan for increasing catering sales, including strategic planning, cold calling, presentation skills, and effective closing techniques.
• Utilize Outlook Calendar and other online resources to maximize organization, game plan and follow‑up.
• Effectively communicate via email and other channels.

• High School diploma or equivalent.
• Excellent organization, customer service and time‑management skills.
• Enthusiasm, energy and a positive attitude.
• Ability to work well under pressure with a diverse group of people.
• Proven track record of success.
• Valid driver’s license and reliable transportation.
• Reference checks will be conducted.

• Competitive hourly rate including tips.
• Flexible work schedules.
• Meal discounts.
• Health benefits.
• Development opportunities.

• Must be able to stand and walk for up to ten (10) hours.
• Must be able to lift up to 50 pounds.
• Must be able to read and write for communication.
• Must have finger and hand dexterity for using small tools and equipment.

The associate is responsible for performing the essential duties of this position with or without reasonable accommodation. Candidates may request assistance and provide supporting documentation if needed.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require an accommodation during the application process, please let us know. We look forward to reviewing your application.