Campus Director

Overview

Campus Director

Location: 105 - South Valley Center - Sacramento, CA 95828

Salary Range: $ - $

Department/Care Stream: Healthcare Delivery

LIA Reporting Structure:

Timecard Approver: VP of Health Care Delivery Operations

Primary: VP of Health Care Delivery Operations

Secondary: VP of CoC Services

Supervises: 55-70+ employees

Status: Full-time

FLSA: Exempt

Organization Information: Well Space Health

The Campus Director oversees a very large, complex center with multiple departments, programs, and high patient volume. The role operates at a director-equivalent level, ensuring integrated operations, workforce management, and regulatory compliance.

The Campus Director serves as senior operational manager for a large high-volume center. The Campus Director provides on-site leadership and operational oversight for a large-center. This includes workflows for all employees, operations for front and back office, and management of systems. This position ensures daily center operations run smoothly, staff are supported, and compliance, quality, and patient satisfaction standards are met.

This level functions as a strategic and operational extension of senior leadership, managing through supervisors while maintaining broad oversight of multidisciplinary performance, compliance, and employee relations.

The role balances team management with strategic alignment, focusing on performance, quality, and regulatory compliance. Works in dyadic partnership with the Center Lead Clinician (LC) to ensure the confluence of high quality care and services for our patients and community at a Well Space Health (WSH) Center. Collaborates with the LC to guarantee the direction of each Care Stream LIA (Leadership, Innovation & Accountability) teams are followed to ensure that organizational initiatives related to the highest clinical and quality standards are observed across Well Space Health.

• Bachelor’s degree preferred in Health Administration, Public Health, or Business;
  Or an equivalent of education and experience to meet business needs.
• 5+ years of supervisory experience in an FQHC, healthcare setting, or related field preferred, including in multi-departmental management or director-level management.
• Expert-level leadership, communication, and team development skills.
• Demonstrated ability to manage operations, budgets, and compliance across multidisciplinary teams.
• Strong scheduling and compliance understanding; ability to multitask in large teams.
• Commitment to a community health philosophy and demonstrated adherence to WSH Patient Centered Health Home (PCHH) team-based model of care.
• Ability to communicate effectively and work with individuals from a wide variety of cultural, ethnic, and socio-economic backgrounds, and possess sensitivity to their health problems.
• Able to communicate effectively in English, both verbally and in writing.
• Excellent interpersonal, organizational, and managerial skills.
• Proficiency in using computer applications, including electronic health records, MS Word, Excel, and E-mail.
• Proficiency in EHR systems, reporting, data analytics, and performance dashboards.
• Demonstrated commitment to the provision of care services for the underserved and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins. Experience working with people with disabilities, unhoused persons, people who use substances, people with HIV, and/or people who have physiological impairments.
• Established understanding of FQHC regulations, CCBHC regulations, HRSA standards, SAMHSA standards, HIPAA, OSHA, HEDIS/UDS metrics, The Joint Commissions, FTCA risk management and California Title 22 requirements and continuous readiness systems.
• Commitment to HIPAA, and ability to abide by standards of professional ethics and maintain confidentiality and Just Culture principles.
• Must maintain compliance with HRSA and The Joint Commission site visit readiness, infection control, and safety drills.
• Current BLS and first aid certificate or willingness to be trained required within the first (90) ninety days of employment.
• Support the…