Epic EHR Support Analyst

Overview

The EHR Support Analyst (ESA) reports to the Epic Program Director and, through collaboration with stakeholders in multiple clinical departments, will play a crucial role in the transition from Next Gen to Epic, a new electronic medical/health record (EHR) system to be used by over 800 users. The ESA will connect system functionality to operational needs and success metrics.

Ochin, EPIC, UAT testing, Epic

• Bachelor’s degree in healthcare administration, business administration, public administration, IT, health informatics, or a similar field or relevant experience.
• Epic Certifications in Clinical (Ambulatory/Acute) or PM (Prelude, Cadence, Resolute HB and PB, Grand Central).
• Minimum of three (3) years of Epic experience in a similar or relevant role in safety net organizations required. Ten (10) years of applicable experience is desired.
• Strong understanding of health center operations and workflows.
• Demonstrated solution-focused orientation with a strong understanding of change management principles.
• Strong leadership skills required to mentor, train, and onboard staff.
• Excellent writing skills for correspondence, summary and progress reports, editing.
• Ability to work professionally and collaboratively with all levels of leadership.
• Ability to multi-task and organize priorities, work autonomously, establish timelines, coordinate multiple tasks, events, and project timelines. Must have demonstrated ability to meet deadlines.
• Proficient in MS Office (Excel, Word, PPT) and webinar applications.
• Solid experience working with diverse communities in a non-profit or healthcare setting.
• Possess excellent problem-solving skills. Excels at role modeling customer service skills with a focus on the customer. Committed to improving quality and service and maintains a spirit of cooperation and respect.
• Take initiative to enhance knowledge.
• Experience with training users in groups and individuals preferred.
• Experience preferred in Electronic Health Records systems and training of providers and clinical staff support in these systems and other/clinical support functions.
• Demonstrated experience with training, implementation, and rollout of healthcare software applications.
• Knowledge of primary care clinic workflow and/or other healthcare experience, preferred.
• Ability to interact with project team members to understand requirements, develop methodology.

This is a Contract to Hire position based out of Sacramento, CA.

The pay range for this position is $42.00 - $51.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Sacramento, CA. Final date to receive applications This position is anticipated to close on Feb 15, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.