Program Technician Ii Jc-

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Center for Health Statistics and Informatics (CHSI) is responsible for department-wide initiatives to improve the effectiveness of our work through better health information systems, increased application of epidemiologic methods of analysis, strong liaisons with public health organizations and schools of public health, and effective partnerships with local health agencies and professionals. CHSI houses the Office of Vital Records, responsible for registering all California vital events and providing birth, death, and marriage records to the public.

In addition, CHSI is involved in many cross-cutting and innovative data projects including the statewide Open Data Portal and Health Information Exchange.

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• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year
• New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
• Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027. The posted salary range does not reflect this reduction.

If you previously applied to JC-478941 and 492799, you do not need to reapply your application is on file.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by ensuring timely registration of birth certificates through the web-based Electronic Birth Registration System (EBRS). EBRS provides the ability for birthing hospitals to submit electronic birth certificates 24 hours a day.

The Program Technician II (PT II) in the Birth and Marriage Registration Team (BMRT) reviews and processes all birth, marriage, and/or dissolution records in the state. The PT II performs a detailed and thorough quality review of certificates and all supporting documents to ensure they meet acceptability pursuant to the California Family Code and Health and Safety Code sections. The PT II provides customer service by phone and/or email to EBRS users, county offices, and the public.

The PT II reviews and resolves and/or refers questionable certificates to the analysts, or the supervisor for review. The PT II will perform the more difficult program specialist work at the journey level.

The incumbent works under the general supervision of the Supervising Program Technician II, Chief of the BMRT.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Reliable, flexible, and punctual.
• Experience with handling confidential documents in both physical and electronic formats.
• Experience with quality control and quality assurance with strong attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Ability to prioritize work and meet deadlines.
• Accurate and efficient data entry skills.
• Computer experience (i.e., Outlook Email, Microsoft Word).

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination for this classification to qualify for this position.

This position may be eligible for telework. The amount of telework permitted is at the discretion of the…