Program Technician Jc-

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Center for Health Statistics and Informatics (CHSI) is responsible for department-wide initiatives to improve the effectiveness of our work through better health information systems, increased application of epidemiologic methods of analysis, strong liaisons with public health organizations and schools of public health, and effective partnerships with local health agencies and professionals. CHSI houses the Office of Vital Records, responsible for registering all California vital events and providing birth, death, and marriage records to the public.

In addition, CHSI is involved in many cross-cutting and innovative data projects including the statewide Open Data Portal and Health Information Exchange.

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• The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.
• The CDPH is an E-Verify employer.
• Department Website:
• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year
• New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
• Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027. The posted salary range does not reflect this reduction.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by obtaining, opening, sorting, and distributing all incoming mail for the Center for Health Statistics and Informatics (CHSI).

The Program Technician I (PT I) will process applications for copies of a vital record or for amendments to vital records; process all completed certificates for mailing; review returned mail for address accuracy; and process requests from customers for various vital records forms and pamphlets. This is the entry and training level and performs less difficult program specialist work.

The incumbent works under the close supervision of the Supervising Program Technician I, Supervisor of the Mail Processing Team (MPT).

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated ability to think critically, with attention to detail.
• Communicate effectively, both orally and in writing.
• Ability to execute sound judgement and exercise a high degree of confidentiality.
• Ability to organize and prioritize multiple assignments and meet deadlines.
• Work independently and/or collaboratively in a team environment.
• Ability to apply knowledge from updated procedures, relevant regulations, and codes to assigned work.

A Supplemental Questionnaire (SQ) is required for this position. Applications submitted without the SQ will not be considered for an interview. The SQ must be limited to one (1) page in total length, minimum twelve (12) point font. Please insert your name in the right corner, title the document "Supplemental Questionnaire", and number your responses to the following:

• Why are you interested in this position, and how does your previous work experience make you a competitive candidate for this role?

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also…