Administrative Assistant Medical Front Office

General Description

All Front Office staff are expected to have a working knowledge of the services and functions of the clinic. Provide clerical support for the efficient running of the Practice.

• Credit Card information, Cash/Checks received from patients on behalf of the Practice until disposed of in accordance with current instructions.
• Safe custody of Medical Records and other confidential information.
• Daily review of the Referral log

• Answer and direct all calls in a professional, friendly manger and take complete messages with the current date and time and deliver the message to the appropriate party as soon as possible.
• Make new and follow up appointments
• Receive credit card information, cash and/or checks from patients for these services, issue proper receipts, and appropriately record receipt of such monies.
• Verify and input correct patient demographics and information, schedule appointments, and mail or fax medical records.
• Prepares and maintains patient chart and files for new and existing patients.
• Schedule appointments for new and existing patients.
• Confirms existing appointment with patients.
• Deliver mail to appropriate department
• Package Shipping and Receiving

• Must have a minimum of 3 years working in a health care environment
• Excellent Written and Verbal communication skills
• Able to contribute positively as part of a team, helping out with various task as