Case Manager

Case Manager

Well Space Health
, 1500 Expo Pkwy, Sacramento, CA 95815, US

Employment Type:

Direct Hire
Industry: Healthcare
Job Number: JA-001171
Pay Rate: $24.90 per hour
Branch:
Roseville, CA

The Case Manager I is a full‑time community‑based healthcare professional dedicated to supporting underserved patients. The role focuses on helping individuals secure income, insurance, housing, and access to medical and behavioral health treatment, while providing comprehensive case management services.

• Conduct one‑on‑one intake assessments to identify patient needs.
• Maintain and manage a caseload of approximately 50 patients.
• Document progress notes daily in the electronic health records (EHR) system.
• Provide patient‑centered support and track progress toward measurable outcomes.
• Perform approximately 30% in‑office and 70% community‑based duties.
• Maintain 80% daily utilization of billable patient services.
• Transport patients to appointments and community resources as needed.
• Participate in multidisciplinary care coordination meetings.
• Advocate for patients in securing identification, benefits, housing, and entitlements.
• Develop collaborative SMART treatment plans with patients.
• Participate in rotating after‑hours on‑call duties (including weekends).
• Complete required trainings, certifications, and renewals.
• Attend team and departmental meetings and support program operations as needed.
• Perform other related duties as assigned.

• High School Diploma or GED required;
  Associate’s Degree preferred.
• Lived experience working with populations such as unhoused individuals, those with serious mental illness, substance use disorders, or chronic conditions.
• Ability to work collaboratively across diverse teams and maintain appropriate boundaries.
• Strong verbal and written communication skills along with effective listening skills.
• Ability to work in a fast‑paced environment with strong organizational skills.
• Commitment to serving underserved communities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Current CPR and First Aid certification (or willingness to obtain within 90 days).
• Ability to maintain confidentiality and adhere to HIPAA requirements.
• Willingness to follow infection control procedures.
• Valid driver’s license, insurable driving record, and willingness to use a personal vehicle to transport patients.
• Flexibility to work in varying locations and adapt to changing program needs.

• Above‑average medical, dental, and vision benefits.
• Company‑paid life insurance & long‑term disability insurance.
• Retirement plan with company match (no vesting schedule).
• Paid bereavement and jury duty.
• 11 paid holidays.
• PTO and paid sick leave.
• Flexible Spending Program.
• Company‑paid malpractice insurance for providers.
• Annual professional development opportunities.

The role involves typical office activities and field work, including interactions with individuals who may be experiencing crisis, mental health challenges, substance use, or limited access to personal care. The position requires frequent sitting, walking, standing, and reaching; ability to lift or move up to 20 lbs; adequate vision, hearing, and speech for in‑person and phone communication. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job duties.

Interested candidates may apply online through the company portal or by submitting a resume to the recruiting team.