EEO Investigator- Reasonable Accomodation Unit Lead

Overview

Job Description And Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. The information reference includes:  Under the direction of the Equal Employment Opportunity (EEO) Supervisor in the EEO Office, the incumbent performs the most complex and sensitive activities that support the department's EEO program while providing guidance and assistance to EEO investigators and support staff as the Reasonable Accommodation Lead.

Incumbent provides technical training and assistance to staff responsible for responding to reasonable accommodation and accessibility requests from employees and the public. Incumbent is also responsible to maintain a current awareness and understanding of the relevant laws, regulations, and FTB policies governing discrimination, harassment, retaliation, and reasonable accommodation.

Job Code #: JC-505589

Position #(s): -XXX

Working Title: EEO Investigator
- Reasonable Accomodation Unit Lead

Classification: ANALYST III

Salary: $6,623.00 - $8,290.00 A

New to State candidates: will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Experience working as a lead, guiding and mentoring staff
• Ability to interpret and apply EEO laws and policies
• Advanced knowledge of and experience in independently analyzing and processing reasonable accommodation requests
• Ability to reason logically and creatively, applying a variety of analytical techniques to resolve problems
• Demonstrated ability to apply critical thinking
• Independently provide comprehensive recommendations of informed decisions to management and stakeholders at various levels
• Experience handling sensitive and confidential information in both verbal and written formats
• Excellent communication skills, with the ability to convey information clearly, concisely, and professionally in person, in writing, and when presenting to large groups
• Ability to prepare clear, well-written, and well-organized documents
• Self-starter with the ability to work effectively independently and in a team environment
• Ability to maintain a high degree of confidentiality, demonstrate initiative, and ensure accuracy in performing tasks
• Ability to plan and manage multiple priorities simultaneously while maintaining a high level of organizational responsiveness
• Ability to provide excellent customer service and work cooperatively with all levels of management, departmental employees, and customers
• Ability to research, understand, and operationalize regulatory obligations
• Excel at prioritizing workloads, have strong attention to detail and quickly build trust with various stakeholders
• Ability to work in a dynamic, fast-paced environment
• Experience developing EEO training material and presenting it to diverse audiences
• Working knowledge of Microsoft products such as Word, Excel, and TEAMS
• Minimal travel may be required

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:

Human Resources Contact:

Classification & Hiring Unit

Hiring Unit Contact:

Kelly Troxler

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

California Relay Service: (TTY), (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 2/2/2026