Police Dispatcher

Working Title:

Police Dispatcher

Classification

Title:

Police Dispatcher I

Special Instructions to Applicants:

Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview.

Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.

Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.

Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.

Posting Details

Priority Application Date:
Tuesday, February 10th @ 11:55pm PST (Posting will remain open until filled)

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public.

Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.

FLSA:
Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $4,703 per month (Step
2) - $6,718 per month (Step 20)

CSU Classification Salary Range: $4,611 per month (Step
1) - $6,718 per month (Step 20)

Salary step placement will be determined based on relevant qualifications and professional experience.

Best-in-class Benefits:  to learn more

CSU Total Compensation:  to learn more

Salary Grade/Range:  1

Recruitment Type:
Regular (Probationary)

Time Base:
Full-Time

Work Hours:

Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule

Department Information

The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university.

Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community.

Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.

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Minimum Qualifications

Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.

Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.

Required Qualifications

1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment

2. Ability to learn standard broadcasting rules and procedures

3. Ability to learn the campus street system and physical layout of Sacramento campus

4. Ability to exercise independent judgment and work with a minimum of supervision

5. Ability to use office equipment and software

6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices

7. Ability to take accurate notes and prepare concise reports using information from various sources

8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations

9. Ability to multi-task in a fast-paced work environment

10. Ability to analyze situations accurately and take effective action

11. Ability to follow written and oral directions

12. Knowledge of English grammar, usage, spelling and punctuation

13. Customer service skills; ability to…