Analyst, Finance & Banking, Financial Analyst

Position Details

Job Code #: JC-506012

Position #(s): -001

Working Title: Analyst I

Classification: ANALYST I

Salary Ranges: $3,861.00 - $4,839.00 A, $4,181.00 - $5,233.00 B, $5,014.00 - $6,276.00 C

New to State candidates will be hired into the minimum salary of the classification or the minimum of the alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees.

New team members, new ideas, and new creative perspectives are needed in all areas FA offers team members reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

To take a look at CDTFA as a destination employer please click the link (  ).

Department Website:

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce.

New team members, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value our team member sand are dedicated to their career development. Our agency supports the development of its team members by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video.

This position is located in the Sacramento Headquarters Office.

Under the supervision of the Taxpayers’ Rights Advocate (TRA) Division Chief, the Analyst I assists or personally handles various analytical projects as assigned by the Chief. The Analyst I also investigates and assists in resolving taxpayer complaints and problems. The Analyst I is responsible for monitoring the Customer Satisfaction Surveys, evaluating responses from the survey, and providing reports and recommendations to the TRA Chief.

Additionally, the Analyst I may perform advisory services to taxpayers and other governmental agencies by phone or in writing. As the possible first contact for taxpayers with the TRA Office, the Analyst I must exercise tact and good judgment. The Analyst I acts as the office’s training and travel coordinator and HR liaison for personnel matters related to the TRA Office and other Executive Office teams as needed.

On a routine basis, the incumbent will assist team members with research on taxpayer account history and will perform other related duties as necessary.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California's Personal Leave Program.

You will find additional information about the job in the Duty Statement.

• This employer participates in E-Verify and will provide the…