Tax Technician; Intermittent

Tax Technician (Permanent Intermittent)

California Franchise Tax Board

Pay Range: $3,558.00 – $4,457.00 per hour for Classification A; $4,017.00 – $5,032.00 per hour for Classification

B.

Location: Sacramento County, Hybrid telework (partial remote).

Job Type: Permanent Intermittent – 1,500 hours per availability cycle.

This position supports day‑to‑day enforcement operations for the Franchise Tax Board and the California Tax Education Council (CTEC).

• Interface regularly with tax professionals and CTEC members via in‑person meetings, phone calls, and email.
• Maintain and enhance cooperation and communication with CTEC, ensuring compliance with the Tax Preparer Act, §§ 22250‑22259.
• Identify unregistered tax preparers and provide education on preparer requirements.
• Assist with the MyFTB tax professional verification process, verifying credentials and online account relationships.
• Travel within California as needed, typically within a 1‑2‑week period.

Applicants must meet minimum qualifications and demonstrate desirable skills listed below:

• Knowledge of Personal Income Tax (PIT) laws, policies, and procedures.
• Familiarity with FTB systems:
  Integrated Non‑Filer Compliance (INC), Taxpayer Information (TI), Taxpayer Folder (TPF), Case Management (CM), Accounts Receivable Collection System (ARCS), Lexis‑Nexis, DMV, and related applications.
• Proficient in Microsoft Office (Outlook, Word, Excel, pivot tables).
• Experience working in a contact center or business area with an Automatic Call Distribution (ACD) line.
• Strong organizational, time‑management, flexible decision‑making, and research skills.
• Excellent interpersonal, written, and verbal communication abilities.
• Analytical skills: ability to analyze information and derive well‑documented conclusions.
• Capacity to work independently, manage multiple assignments, and shift priorities to meet deadlines.
• Travel may be required January–June throughout California.

Human Resources: (916) 845‑3608

Hiring Unit:
Ming Mei / FDHT, (916) 845‑2870

EEO Contact: (916) 845‑2860
EEO Office, California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice)

Final Filing Date: 1/19/2026

All qualified applicants are encouraged to apply. Applicants who require reasonable accommodations may contact the interview scheduler at the time of scheduling.