Ocular Surgery Account Manager-Sacramento Sacramento CA

Ocular Surgery Account Manager – Sacramento

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an entrepreneurial company that celebrates the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express pride in our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of never turning down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.

We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• A broad Dry Eye Disease product line
  , led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®
• A peri-operative Surgical product line
  , led by TRIESENCE® and BYQLOVI™
• A Rare and Specialty product line
  , which includes various high-need and utility products such as ILEVRO®, NATACYN® and VERKAZIA®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08 and CR-01

The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment.

Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment.

• Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
• Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC
• Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans
• Solid understanding of reimbursement concepts as they relate to buy and bill
• Develop critical physician and ASC staff relationships within the assigned geography
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts
• Provides weekly new business forecasts and updates
• All sales activity is adequately recorded in CRM
• Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
• Collaborate effectively with internal departments and peers
• Act with a sense of urgency at all levels of customer care and follow up
• Ability to travel throughout the assigned geography on a…