Dental Front Office Team Member - PCC/Manager/Scheduling
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-02-03
Listing for:
Dental Office
Full Time
position Listed on 2026-02-03
Job specializations:
-
Dental / Dentistry
Dental Office, Dentistry / General Dentist, Healthcare Consultant, Dental Assistant
Job Description & How to Apply Below
- Greet patients and manage patient check-in/check-out processes efficiently.
- Handle all front desk operations including answering phones, scheduling appointments, and maintaining records.
- Ensure effective patient communication and coordination, including translation and explanations of treatment plans as needed.
- Manage patient billing and process payments; handle insurance claims and verify insurance coverage.
- Organize and maintain a clean and compliant front office and waiting area.
- Coordinate with dental staff to manage daily schedules and ensure smooth clinic operations.
- Maintain confidentiality of all patient records and adhere to HIPAA guidelines.
- Develop and implement office policies and procedures to improve efficiency and service quality.
- Assist in the management of office inventory and order dental supplies while adhering to budget constraints.
- Prepare and present monthly reports on office productivity to the dentists and other stakeholders.
- Ensure compliance with all health and safety regulations within the practice.
- Address patient concerns and inquiries with patience, empathy, and professionalism.
- Excellent interpersonal and customer service skills, with a focus on patient relations.
- Proficiency with dental office software and strong computer skills.
- Solid understanding of dental billing and insurance procedures.
- Knowledge of dental terminology and the ability to explain treatment plans effectively to patients.
- Commitment to adhering to all sanitary, safety, and infection control regulations in the dental office.
- Flexibility to handle various roles as needed within the practice.
- Demonstrated ability to operate under pressure while maintaining a calm and professional demeanor.
- Strong ethical standards and a professional demeanor at all times.
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