Scale Attendant II

This is a continuous filing exam. The filing cut-offs are at 5:00 pm on:

Under general supervision, the Scale Attendant II leads and oversees the work of Scale Attendants performing a variety of tasks related to the receiving of refuse material from the general public, businesses and private waste haulers; assessment and collection of disposal fees and recording of solid waste statistical information at the disposal site and transfer stations; performs the same and/or more difficult duties as those being led;

ensures completion of tasks in accordance with established policies and procedures; communicates policies; and provides training to staff. Assignments include rotating between the remotely located scale houses based on a predetermined schedule, working in a non-traditional office environment, having extensive public contact and on occasion working alone.

Knowledge of

• Principles and practices of leadership, mentoring, and training
• Applicable Federal, State, and local laws, codes, and regulations related to disposal site and transfer station operations
• General principles, practices and procedures of cashiering
• Basic record keeping techniques to ensure current and accurate information
• Common office operating procedures
• Basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions)
• Principles and practices of effective customer service
• File maintenance and organization
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
• Safety policies and procedures related to disposal site and transfer station operations
• English usage, spelling, grammar, and punctuation

Ability to

• Provide lead direction, train and mentor staff
• Review the work of staff
• Research and evaluate work problems, and recommend solutions
• Interpret and apply applicable Federal, State, and local laws, codes, and regulations
• Apply customer service skills, including the identification of customer needs and follow-up to ensure customer commitments
• Operate automated platform scale utilizing a computer system and make readings with accuracy and speed
• Handle and count money, make change and balance a cash drawer
• Detect malfunctioning of the scales and computer equipment
• Make mathematical computations with high degree of accuracy and speed
• Maintain accurate records and files of transactions
• Develop and maintain cooperative, effective working relationships with others
• Communicate clearly and concisely, both verbally and in writing
• Follow written and verbal instructions
• Respond to questions, complaints, issues, and concerns in a polite, courteous, respectful, tactful, and non-confrontational manner
• Collect and compile a variety of data and information
• Operate a variety of office equipment, such as computers, scanners, copiers, faxes, etc.
• Read, speak and write English at a level necessary for satisfactory job performance

Either:

One year of full‑time, paid experience employed by the County of Sacramento in the class of Scale Attendant I.

Or:

Two years of full‑time, paid or volunteer experience performing monetary transactions or providing customer service to the general public.

NOTE: Part‑time work in the above pattern may be substituted on the basis of 173.6 hours = 21.7 days = one work month.

Note: If the word “experience” is referenced in the minimum qualifications, it means full‑time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part‑time paid experience may be accumulated and pro‑rated to meet the total experience requirements.

Criminal History and Background Checks:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82‑602, Personnel Policies and Procedures B‑5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of…