ANALYST II

Apply for the ANALYST II role at the California State Controller's Office.

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. In the Unclaimed Property Division (UPD), you will help reunite Californians with lost or forgotten assets, safeguarding unclaimed property and working to return it to rightful owners.

• Job Code: JC-503481
• Position #:
  
  -108
• Working Title:
  
  Analyst II
• Classification: ANALYST II
• Pay Range: $6,031.00 - $7,547.00 A (state-wide)
• Location:
  
  Sacramento County, Unclaimed Property Division
• Telework:
  Hybrid
• Job Type: Permanent, Full Time
• Work Shift:
  
  8:00 am – 5:00 pm
• Work Week:
  Monday – Friday

• Analyze and evaluate independently the most complex claims referred by Analyst I's and Management.
• Perform detailed research as needed to evaluate and interpret complex documents including, but not limited to, Wills, Trusts, Tables of Heirship, Final Decrees of Distribution, and Letters of Administration/Testamentary submitted by executors, trustees, attorneys, heir finders, or heirs of deceased owners.
• Ensure appropriate distribution of property can be made to claimants and approve or deny claims for payment following all applicable laws and rules governing the program and utilization of policies, procedures, and processes related to the detection and prevention of fraudulent claims payment as well as the applicable probate code.
• Act as a subject matter expert.
• Analyze and interpret complex documents such as Articles of Incorporation/Dissolution, Merger Agreements, Partnership Agreements, Bankruptcy Filings, Letters of Authorization, Indemnification Letters, and Declarations of Loss which require an understanding and knowledge of Corporate Actions such as Mergers, Bankruptcies, Dissolutions, Forfeitures, Suspensions, Sale/Purchases, and Subsidiary Relationships to determine entitlement to unclaimed property.
• Review claims identified as needing additional information and/or evidence, provide feedback, communicate deficiencies, make recommendations, and provide training to staff on an as‑needed basis in a lead capacity.
• Research and develop unclaimed property processing procedures, and identify potential updates and make recommendations to management.
• Assist in the development and continuous improvement of curriculum and materials used to train staff on the evaluation of complex claims.
• Act as a liaison to the Claims Support Unit in the research and training of new or revised claim processing policies and procedures related to the detection and prevention of fraudulent claims.
• Provide sensitive and detailed program information to departmental officials, employees, and claimants regarding the Unclaimed Property Program, procedures, and policies.
• Provide guidance to the public, Corporate Executives, Public Administrators, and Investigators to resolve difficult problems.
• Work on the most complex and/or sensitive projects that have a direct impact on the efficiency and/or effectiveness of the Bureau.
• Represent the Bureau while on teams and in work groups that have divisional, departmental, and/or statewide impact on the Unclaimed Property Program.
• Resolve claimant issues elevated by unit staff.
• Resolve issues involving Duplicate Payments, Redeposits, Replacement Payments, and corrections identified during the Quality Assurance Review (QAR) process.
• Process other property and claim types as needed. Assist claimants with their claims at the public counter.

• Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
• Must take the required Analyst II Examination.
• Experience in complex claims analysis and familiarity with probate and corporate documents is required.

The State of California is an equal‑opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.