Dealership Service Advisor

Overview

Turning Wrenches Auto Repair
• Sacramento, CA, US

Posted 2 days ago

We are a busy team-oriented shop in East Sacramento. We are looking to hire an upbeat Service Advisor for our staff. Our company is growing fast. This is an independent automotive repair center that provides a comprehensive list of repairs and services and has an IMMEDIATE opening for an experienced Service Advisor.

• Maintain the service department schedule and slot appointments for vehicle repairs
• Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
• Manage all automotive paperwork, including repair orders, invoices, and maintenance records
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Follow up after completed service appointments to ensure customers are satisfied with vehicle repairs

• Friendly personality with great customer service skills.
• We use Tekmetric, Autops, Ondemand, and Steer.
• Ability to organize, dispatch, and maximize shop output.
• Communication skills that lead to additional sales without pressuring the customer.
• Team player with self-motivation.
• Good telephone skills and the ability to multitask when necessary.
• Experience using Microsoft Excel, Word, and other basic computer programs is necessary
• Have a high school diploma or GED equivalent
• Work history should include a service advisor role or other employment-related to automotive technology
• Excellent organizational, interpersonal, and communication skills are necessary
• A valid, state-issued driver’s license and clean driving record is required

$55,000 - $95,000 a year

Good day,

As the owner and operator of Turning Wrenches Auto Repair, I opened this shop in 2014 with a desire to offer the very best experience to all my clients and a place for fellow technicians to grow without the drama. The shop drama was another reason I decided to open my own shop. We offer a team environment that allows for growth and reward.

Here is our customer promise:
We are committed to ensuring that every vehicle we service meets the highest standards of performance and reliability. This is what motivates our team day by day. If this fits your core ethics, come join our team.