Collections​/Billing Specialist

Overview

The Law Offices of Bradford & Barthel, LLP is seeking a full-time, onsite Collections/Billing Specialist for our Sacramento office. Must be proficient in Microsoft Excel and highly organized, detail-oriented, professional, reliable and live in the Sacramento area.

• Degree in Business or Accounting Related field. B.A. preferred or Equivalent experience

• Reviews new or updated client guidelines and compares to previous editions for revisions.
• Assist with various analytic and statistical reporting as necessary or required.
• Assist with compiling various information for internal and external audit requests.
• Assists with special projects as needed.
• Prepares high volume of draft bills and Final bills per month.
• Analysis and editing of draft bills for spelling, accuracy, adherence to client guidelines, preparing bills for submission via electronic billing website/e-mail/US Mail.
• Verifies accuracy of various Fee/Rate agreements.
• Tracks approval of high volume of electronic billing invoices.
• Sets up Matters in Billing system.
• Changes status to Matters in Billing system.
• Responsible for ensuring matters get added to various client e-billing websites and responsible for submitting and tracking budgets to client's e-billing websites.
• Responsible for billing specific assigned clients, as well as assisting with others. Process write-offs following Firm policy.
• Communicates with clients and attorneys regarding issues on past due accounts, including collections calls. Researches and resolves a wide range of problems directly with attorneys and clients.
• Works within a team to provide the highest level of customer service.
• Files, copies, and performs other related clerical and administrative duties and other various tasks as assigned.

• Ability to anticipate work needs and follow through with minimal direction, follow up on own initiative including:
  Detailed and accurate editing;
  Adhering to firm policies and practices;
  Ensuring that Client Billing Guidelines are met;
  Independently resolve routine problems; multi-tasking under the pressures of deadline. Flexibility to adapt to all situations and work varied hours, potentially work weekends or evenings
• Ability to work with a variety of personalities, Experience in a customer service environment a plus
• Ability to organize work flow and use time efficiently
• Proficient in Microsoft Office products, particularly Microsoft Excel
• 45 WPM+ typing speed
• 10-key by touch a plus
• Professional demeanor in communications with others including clear and concise verbal and written (spelling and grammar) communications
• Must be a team player
• Must be flexible to accept new responsibilities and be a quick learner, willingness to demonstrate initiative
• Ensures strict confidentiality at all times.

• Vacation/Sick Time
• Medical/Dental/Vision
• 401(k)
• Health Savings Plan
• Life insurance policy
• Short-term/long-term disability benefits

Salary: $28.00 - $31.00 per hour