Medical Office Receptionist

Company Description

Sacramento Foot and Ankle Center, a proud branch of Balance Health, is dedicated to providing top‑notch podiatric care in Sacramento, CA. Our mission is to enhance the quality of life for our patients by delivering compassionate, comprehensive, and cutting‑edge foot and ankle treatments. We are committed to fostering a supportive and innovative environment where both our patients and team members thrive.

• Exceptional Patient Care
  :
  We aim to deliver personalized and effective treatments, ensuring the highest standards of care and patient satisfaction.
• Innovative Practices
  :
  We strive to stay at the forefront of podiatric medicine by integrating the latest technologies and treatment methods into our practice.
• Professional Growth
  :
  We are dedicated to our team's continuous development, offering opportunities for learning and career advancement in a collaborative and dynamic work environment.
• Community Engagement
  :
  We focus on building lasting relationships within the community by providing accessible and high‑quality care to enhance overall well‑being.

As a key representative of our practice, the Podiatry Office Receptionist plays a crucial role in delivering exceptional patient care and ensuring smooth office operations. This role involves interacting with patients both in person and over the phone, managing appointments, and maintaining accurate records.

• Greet patients professionally and courteously, both in person and via phone.
• Address inquiries and issues promptly or refer them to the appropriate personnel.
• Optimize provider schedules and enhance patient satisfaction through efficient appointment management.
• Notify providers of patient arrivals and manage wait times effectively.
• Provide comfort and reassurance to patients by addressing their concerns and answering questions.
• Retrieve and update patient records to ensure the availability of treatment information.
• Verify financial records, collect patient payments, and process third‑party claims.
• Manage office inventory by monitoring supply levels and placing orders as needed.
• Answer phone calls and check voicemail in a timely manner.
• Verify patients' insurance eligibility and handle related inquiries.
• Process staff tasks in the Electronic Medical Record (EMR) system.
• Scan and fax documents as required.

• Proficiency in clerical tasks and office software (e.g., MS Office).
• Strong organizational and time‑management skills.
• Excellent communication skills with the ability to interact effectively with patients and staff.
• Ability to multitask, prioritize, and manage a variety of responsibilities.
• Administrative experience and skills.
• Fluency in Russian and English.

Monday‑Thursday: 8:00am‑5:00pm

Additional coverage may be needed from time to time on Fridays

Job Type: Full‑time

Pay: $21.00 - $23.00 per hour

Expected hours: 32 per week

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Podiatry

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

• Sacramento, CA 95819 (Preferred)

• Sacramento, CA 95819:
  Relocate before starting work (Required)

In person

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. AFAC is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability.

If you have a disability or special need that requires accommodation, please let us know.

While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to look at a screen for extended periods of time.

Must be able to lift/carry up to 20 lbs.

Fine motor skills…